PactSafe + TagStation: Shortening Sales Processes, Redlining, & Improving Customer Onboarding

By Caitie Parten on Jan 18, 2017 11:00:09 AM

Opportunity:

Before PactSafe, TagStation's legal counsel and sales team wanted to find a solution to “shrinkwrap” the contract process so that it was less prone to negotiation, with a quicker turnaround.

Continue Reading

To avoid class actions, start treating your website legal terms like real contracts.

By Brian Powers on Jul 14, 2016 1:33:50 PM

Your online business is humming along, people are signing-up and buying stuff online, all while you assume that the business is protected by the legal terms and conditions that you are (ideally) presenting via some clickwrap agreement.  Then POOF you get sued -- and not just any lawsuit -- but a dreaded class action lawsuit! You think "no problem, our terms and conditions have a class action waiver that requires arbitration."

Continue Reading

PokemonGO's Terms of Service & Privacy Policy are unenforceable legal disasters. Here's why.

By Kyle Robbins on Jul 12, 2016 4:33:51 PM

If you're anything like us here at the PactSafe offices, you're probably spending a few minutes over lunch this week wandering around the streets outside your office trying to catch Pokemon. If you're not, well don't worry -- the guilt, shame, and embarassment of walking around as a grown adult playing an adaptation of a late-90s children's game wears off quickly. There's still plenty of time for you to catch up, reach Level 5, and head over to the nearest Pokemon Gym in your neighborhood to do battle.

Continue Reading

New court ruling reaffirms that clickwraps can serve multiple purposes

By Kyle Robbins on Nov 12, 2015 9:30:00 AM

It's more than just terms of service and privacy policies. This article not only details the latest case involving terms of service and clickwrap agreements, but provides examples of how clickwrap agreements continue to work wonders for business legal. 

Continue Reading

Apple's online privacy policy puts protection before profit

By Amber Ferrari on Oct 1, 2015 11:45:00 AM

You may remember a few months back when we asked you to see which social media network owned your soul. It is important to understand what you have agreed to on websites with differing standards when it comes to your information, privacy, and user-agreements.

While online privacy policies waver from readable to ridiculous, one sought-after company is doing its best to lead the industry with integrity. Get ready for all of the consumer-feels as we break down what Apple is up to.

Continue Reading

AVG challenges industry with one-page online privacy policy

By Amber Ferrari on Sep 18, 2015 3:12:59 PM

Online security company, AVG® Technologies, released a one-page online privacy policy as a way to provide first-time customers with the opportunity to be notified of AVG’s commitment to their users via comprehensible text.

AVG CEO, Gary Kovacs, pledged for a safer Internet for everyone back in March while delivering the keynote address at Mobile World Congress in Barcelona.

Continue Reading

Don't Get Sued: 3 Cases in Website Privacy You Can Learn From

By Amber Ferrari on Jul 30, 2015 11:27:00 AM

Companies who disclose their app or website privacy policy to customers through understandable terms are typically happy campers for two reasons: 1. Their customers are happy! 2. They aren’t getting sued. We’re going to cover 3 recent cases where 3 companies have either faced an adverse legal decision or some seriously bad press.

Continue Reading

Online Legal Agreements: What One Guy Found Out Wasn't Pretty

By Amber Ferrari on Jul 1, 2015 12:41:11 PM

For Guardian reporter Alex Hern, thinking about all the small print on the Internet made him want to die... so he took seven days to read 146,000 words of various companies’ Terms of Service, and the result? It made him want to die even more.

Continue Reading

Want to lose a lawsuit because of your browsewrap or clickwrap agreement? Here's how to do it.

By Kyle Robbins on Jun 22, 2015 9:14:25 AM

Your company spends hours, maybe even days or weeks, perfecting the terms of use and other legal terms listed on your website. They're written with peace-of-mind in mind, designed to protect you from the worst-case scenario when you're served with a lawsuit from an angry consumer or partner. And in most cases, those provisions written into your terms designed to protect you would normally hold up when written into a paper contract.

Continue Reading

The Definitive Guide to Website Legal Agreements - A Recap

By Brian Powers on Jun 18, 2015 6:29:36 AM

 

Continue Reading