Data breaches are in the news again. Hotel operator Marriott International announced on November 30 that personal data from 327 million guests of its Starwood Hotels and Resorts subsidiary had been compromised, including passport details, phone numbers, email addresses, and financial payment info.
This week at the Electronic Signature & Records Association's annual eSignRecords conference. our CEO Brian Powers spoke about the digital transformation of businesses using high-velocity contracts to streamline contract workflows and track acceptance in a more organized way. Powers was joined by thought leaders who share the same values we have at PactSafe when it comes to implementing new technologies into your legal workflow.
The main point? Your electronic medium should enhance, not obscure, effective delivery. This is something we've seen in the click-though world for quite some time. For example, our client AdoreMe saw 2.3X growth and a 47% increase in annual revenue since implementing technologies like click-through acceptance.
Grab, Southeast Asia’s #1 ride-hailing app, is making headlines for its forward-thinking use of technology. Not only is the transportation app setting new benchmarks by prioritizing consumer and driver safety, but the business continually improves its customer and employee experiences through new partnerships and integrations. These initiatives have put Grab at the top of the transportation food-chain.
The user experience is the differentiator
For many B2C businesses, the biggest differentiator is not just their quality product or service, but their ability to create an effortless user experience. For example, when considering delivery dinner options, which experience would you rather have?
- Dig up an outdated menu for a place you hope delivers to your house, wait for somebody to answer the phone, wait on hold, have trouble hearing the person taking the order, and then wait some more.
- Open a mobile app, customize your order, pay for it, leave a tip, and track your order's progress in real time.
The GDPR's weighing on much more than data mapping and consent tracking for organizations. For many enterprises and organizations of smaller sizes, Data Processing Agreements become a massive hurdle to achieving full GDPR compliance. We've found that the unique nature of the GDPR-mandated agreements and the volume and velocity at which they must be executed presents a painful, top-of-mind problem for most in-house legal teams. The problem isn't adequately solved by traditional solutions.
This is a part of our ongoing GDPR series. This specific article focuses on how GDPR will affect marketers when it goes into affect in May 2018.
Successful businesses of today are building their products and services around the consumer. Consumer behavior has dictated R&D of several affluent companies of today, driving a rapid rate of innovation. We use these forward-thinking companies to influence innovation in our own company culture at PactSafe, and through our Companies of the Future series we highlight businesses leveraging and producing technology in new and exciting ways.
A recent article from Inc. shared 2018 tech trends from midwest companies, and one specifically struck a chord with us: “embrace[ing] the power of data.” It’s predicted that more non-tech companies and industries will be leveraging existing data in ways they haven’t before, and they’ll be using forward-thinking analytic tools to do so.
Streamlining workflows to close deals faster is a perennial business endeavor. Fortunately, the methods to accomplish this goal are continuously improving. More and more technology tools are being developed to meet the need of the consumer—for both B2C and B2B companies. Because a successful sales cycle has evolved around customer behavior, businesses now need to adapt their internal processes to a) meet customer demand, b) scale, and c) hit growth targets. Slowing down a sales process and deal closings because of a bogged-down internal process is completely avoidable going into 2018.