Are my online agreements valid? Part 1: Clickwrap

By Gizelle Fletcher on May 15, 2019 8:08:00 AM

Sooner or later, you will be sued. Because it is inevitable, the question of "when" is less important than whether or not you are prepared for your terms to be enforced. Are you certain that your online legal agreements--clickwrap, sign-in-wrap, and browsewrap--can hold up in court? In our 3-post series, we will detail the three common types of online agreements, case law examples, and the factors that influence their enforceability in court. Our first post is dedicated to clickwrap agreements.

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PODCAST: Eliminating silos in tech-driven legal departments

By Gizelle Fletcher on May 8, 2019 8:00:00 AM

"Automation is coming for us all—not in a bad way, but in a way that helps to improve efficiencies and increase the pace [businesses are moving]." 

—Vanessa Davis, Vice President, Research and Product Development at LegalZoom.

Topics: podcast
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Clickthrough litigation skyrockets 626%: What you need to know about online agreements

By Gizelle Fletcher on May 1, 2019 10:10:00 AM

Increasingly, B2B and B2C companies are moving their businesses online in order to take advantage of the speed, convenience, and popularity of the internet. And as contracts govern the relationship between the website owner and the user, the contracts also need to be hosted and accepted online. As a result, these companies often utilize clickthrough agreements to capture user acceptance of the contract terms. However, clickthrough litigation has increased 626% since 2002. As the volume of clickthrough-related cases increases, the more important it becomes for businesses to know more about the types of online agreements, how they are formed, and what gives you the best chance of defending them in court. 

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PactSafe's flexible work policy: Pushing code from Paraguay

By Michael Welling on Apr 30, 2019 10:10:00 AM

At PactSafe, we have always taken company culture very seriously. You may have seen articles recently talking about how a flexible work policy is overrated and that kegerators are a sham when it comes to really building a culture. Sure, they aren't magic (though I’d never say that about free beer), but PactSafe’s flexible work policy is good for building team morale and company culture.

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PODCAST: Embracing tech in your legal department: How sales and legal work with each other, not against

By Gizelle Fletcher on Apr 23, 2019 9:26:55 AM

PactSafe’s “Legal Departments of the Future” podcast is hosted by PactSafe founder and CEO Brian Powers. As an attorney who’s ventured into the tech business, Brian is always looking for ways to fuse the legal and tech spaces together.

In episode 3 of our podcast, Brian sat down with Tony Miller, a corporate attorney who’s recently moved from a long career as an in-house attorney in the fast-paced world of SaaS to the world of entrepreneurship. Tony’s launched his own firm with the foundation of leveraging his success in implementing technology into in-house legal teams.

Topics: podcast
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The revolution of instant gratification in B2B sales

By Eric Prugh on Apr 22, 2019 8:08:00 AM

We’re living in the age of the consumer-driven sale. Gone are the days of consumers buying and purchasing because of “the way things have always been done”—handshakes, signatures, and project lead times. Today, successful businesses provide their services and sell their products in ways that are easiest for the consumer. In the B2B world, this is done with efficient, self-service methods:

Topics: sales b2b
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How to Deliver an Ideal Purchasing Experience for the Consumer of Today

By Eric Prugh on Apr 10, 2019 11:11:00 AM

This is the third feature in a our 6-part series from our CPO, "Thinking Like a Tech Company". This series highlights the shifts in consumer behavior and its impact on how we do business today. Here are the first two articles in this series:  Thinking Like a Tech Company Part 1: Take the Amazon Approach and How to Identify Areas of Opportunity in B2B Sales to Appease the Consumer

Topics: sales b2b
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How to improve customer experience in your online marketplace without increasing risk

By Kyle Robbins on Apr 9, 2019 9:09:00 AM

The user experience is the differentiator

For many B2C businesses, the biggest differentiator is not just their quality product or service, but their ability to create an effortless user experience. For example, when considering delivery dinner options, which experience would you rather have?

  1. Dig up an outdated menu for a place you hope delivers to your house, wait for somebody to answer the phone, wait on hold, have trouble hearing the person taking the order, and then wait some more.
    or;
  2. Open a mobile app, customize your order, pay for it, leave a tip, and track your order's progress in real time.
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PODCAST: How to Embrace and Drive Innovation in Your Legal Department

By Gizelle Fletcher on Apr 9, 2019 8:45:00 AM

PactSafe’s “Legal Departments of the Future” podcast is hosted by PactSafe founder and CEO Brian Powers. As an attorney who’s ventured into the tech business, Brian is always looking for ways to fuse the legal and tech spaces together.

Topics: podcast
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How a clickthrough agreement solution works for your product team, not against it

By Gizelle Fletcher on Apr 4, 2019 8:08:00 AM

The role of the product team inside your company is both strategic and tactical. Not only can this team own the blueprint for products and services, but they also do the research and all necessary prep work for the build. As the development team works on a software product, the product team manages the roadmap, implements the marketing plan, and figures out ways to improve through looking at production adoption and use and natural innovation.

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