The PactSafe Blog: Making business happen faster

Use Clickwraps for Business Contracts

Over the last year, we have been following cases of companies such as Dick’s Sporting Goods, Barnes & Noble, and for posting their website terms online via hyperlink. Attempting to enforce a website’s terms of use this way is called a browsewrap agreement. The enforceability of passive browsewraps has been a toss up for a while and continues to fade. Clickwrap agreements are so much more verifiable. It’s a mystery why more companies aren’t using them within their websites and apps.

Topics: Clickwraps Browsewraps eSignature

Contracting Tips to Improve Your Top Line

Whether by accepting a clickwrap agreement online or maually signing a piece of paper, contracts cross our paths every day. Salesforce and every other SaaS teams spend hours perfecting their sales cycles with the best practices for closing deals. These tips help us personalize the sale and serve our customers' needs, but what happens after that?

How to Fight Chargebacks & Write Winning Representment Letters with Better Recordkeeping

If you're selling nearly any service or product online, there's probably a better-than-not chance that you've dealt with chargebacks, or you're going to soon. A 2012 JP Morgan survey on the subject of online payment fraud found that merchants lost over $1.5 BILLION to chargeback disputes in a single year alone.

Topics: Chargebacks

How Can E-Commerce Accelerate Business?

Just about every company has an e-commerce aspect attributing to their success now, and it’s not by mistake. This strategy is effective because it positively enhances multiple facets of a business. E-commerce isn’t dropping by the wayside any time soon, and here are a few of the key reasons why:   

What is a Legal System of Record?

Recording important things isn’t new; glancing through history there are hieroglyphics, cassettes, tape, and now, digital cloud storage. Think of the giant filing cabinet in your parents’ house with any document you could ever possibly need (and all the ones you don’t) that sits there just in case. Having all of the records in that filing cabinet isn’t a bad thing- you may need something in there at a time undisclosed to you. Keeping everything on file may seem overzealous to most, but there is something to say about being safe rather than sorry - hence why thousands of people across the globe refuse to throw away anything that might seem important. That’s the foundation to understanding what a Legal System of Record is.

How to Get on the Self-Service Bus Before it's Too Late

With services like Uber, TaskRabbit, Blue Apron, and Trunk Club, smartphones have turned into our one-stop-shop for a self-service mindset for customers. This trend of a self-serv economy has become the general expectation and soon, it will no longer be considered innovative for B2B SaaS companies. In order to achieve that one of a kind experience, every service or product purchased should start to be delivered immediately.

Four B2B Companies You Wouldn't Know Have E-Commerce

According to Forrester, the 2019 B2B e-commerce market’s worth is estimated at $1.1T compared to
the B2C market at $480B. This study showed that the two industries generating the majority of market growth are manufacturers and wholesalers. But we know that it doesn’t stop there. Business models are being poked and prodded as distribution channels evolve and pricing becomes even more dynamic. So yes, B2B e-commerce is everywhere; even places you wouldn’t think to look. 

Here is a list of companies that use e-commerce without the majority of people even realizing it.

What Legal Events You Should be Tracking in your Apps

Rather than assuming your online legal is in order, take a second to really take a look at it; are you walking the fine line of wrestling with unconscionability?

Too much work goes into developing a website and mobile apps for everything to not be completely secure. Here are four legal events that you should definitely be tracking on your website and within your mobile apps. And most importantly, they should be implemented properly.

Topics: Managing Website Legal Tips and Best Practices

Contracts in the Self-Service Economy

The self-service economy is all about speed. Your phone is the one-stop-shop for on-demand service that has come to be expected. With apps being downloaded by the second, serving customers “later” is no longer an option. The option is, “now”, end of story.

Topics: Website Legal Agreements

5 Legal Things to Know for Selling Online

Amazon. Ebay. Etsy. Poshmark. Digital marketplaces have made it overwhelmingly simple to sell things online. Opening an Etsy shop is as easy as clicking a button, providing some information, payment, and then you’re on your way! Etsy handles the legal regulations on that end, as do the other examples listed above. But what happens when you are the one responsible for what happens when you sell online?  

Topics: Tips and Best Practices