Clickwrap agreements require a user to check a box or click an icon to signify agreement with the terms.
On the other hand, browsewrap agreements—where the terms are presented to users in a hyperlink somewhere on a website, usually at the very bottom of a home page in small font—are often unenforceable because there is no way to prove that the user knew the terms existed or even was aware of the hyperlink.
Takeaway: Clickwraps give users a clear opportunity to review your legal agreements from anywhere. Track what version was in place when a user accepted the agreement and the date that the agreement manifested.
The quicker a customer can say yes to your service, the quicker they can move onto actually utilizing your business! Whether that is via website or in person, your sales team will get to a “yes” from customers quicker than any other type of agreement. Click-to-sign technology will speed up your business.
If you’re using click-to-sign technology like PactSafe’s Signature Acceleration Platform, the number of signatures you gain from customers is easily tracked. Within seconds of signing a contract with click-to-accept technology, a digital record is created verifying the contract version, completion date, and signer identification. Digital recordkeeping makes this information readily available any time any place--no need to worry about searching the office for the paper file!
If ever a dispute lands you in court, these web forms are a legal way of gaining assent from your users. Better than a legal form, however, is the record that the form was completed. Uphold that in court, and you’ve completely covered all of the legal bases your company needs to in order to honor contract law. The automated digital record that comes after completing these web forms is golden here.
Automated digital recordkeeping does even more than verifying the details of every single one of your signatures--it also notifies customers when the contract is close to expiration.
This way, instead of embarking on an in-person trip to renew the contract (which, of course, is sometimes necessary) the contract can be renewed in a matter of seconds with a single click.
If your customer is already satisfied and has no changes to make for doing business in the following year, this is a great renewal strategy! You maintain business while also saving lots of time.