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The Problem

 Like a lot of awesome small business tools, Formstack does a high volume of online transactions with their customers through a free trial sign up and online subscription payment. Every time one of these transactions is executed, there is language referencing their Terms and Privacy Policy, but no record or contract was stored for each customer. When legal disputes come into play when those terms need to be enforced, it required reviewing when the user signed up, then proving what terms were in place that day.


About the Case Study:

In this case study you'll read how Formstack saved days of time of data mining, coding, and analytics by embedding the PactSafe Vault into their application.

Case Study Breakdown:

  • About Formstack and their sign up process
  • The impact of adding the PactSafe Vault
  • How the PactSafe Vault works
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