How to break the legal silo and collaborate better with dev/IT (beyond the Terms of Service)

By Sarah Dubel on Nov 7, 2019 9:09:00 AM

Dev/IT and legal may seem at odds, but are in a great position to achieve cross-functional alignment beyond the Terms of Service.

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6 tips for achieving cross-functional alignment between legal and HR

By Sarah Dubel on Oct 24, 2019 9:09:00 AM

Strategic collaboration between legal and HR can help reduce risk with the business' internal clients.

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How legal and finance can collaborate to reduce risk

By Sarah Dubel on Oct 10, 2019 9:09:00 AM

Cross-functional alignment between legal and finance is crucial to a business's success

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3 ways to collect kick ass feedback from beta users (and which is the best)

By Courtney Arnott on Oct 3, 2019 9:09:00 AM

The core goal of beta testing your product is to gather feedback that can be used to improve iterations of the user experience. As a result, the methods you use to collect user feedback is key to a successful feedback round. Product and UI/UX professionals have different techniques for collecting this feedback -- namely in person, via screen sharing, or as written feedback. But which is the most effective? 

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Alpha and Beta Testing: Why You Need Both for a Successful Launch

By Courtney Arnott on Aug 29, 2019 9:09:00 AM

You're probably beta testing, but are you alpha testing, too?

Testing your concepts and flows with different types of users is critical to ensuring a successful adoption rate of your new product or feature. While everyone knows of beta testing, not many know of the step that comes before it: alpha testing. Alpha and beta tests go hand-in-hand for the successful launch of a new product or feature; both require sample groups of users to test new releases and provide feedback so the product team can make changes before a full launch.  

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5 Components of an Enforceable Clickwrap Agreement

By Gizelle Fletcher on Mar 29, 2019 3:22:17 PM

We constantly sing the praises of clickthrough (clickwrap) agreements for their ease of use and enforceability, but not all agreements are created equal. There are some best practices you need to use to create truly enforceable clickwrap agreements—here they are boiled down to five key considerations.

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4 Reasons to Buy - Not Build - Enterprise Software

By Gizelle Fletcher on Feb 20, 2019 8:01:00 AM

"We're entering an era of enterprise software," Box CEO Aaron Levie tells us, "where I want to be able to mix and match my tools from a set of vendors that might be five, 10, 20 different applications that I want to work together seamlessly."

How do we make this happen? 

Simple: by integrating third-party software solutions with our own products.

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Streamline your contracts: How to unify online and offline sales order forms

By Brian Powers on Feb 19, 2019 8:01:00 AM

This post was originally published July 2015.

Whether your business sells a SaaS product or plastic widgets, your sales people probably use some sort of paper order form to close deals.

Even if you have attempted to move the entire sales process online, some of your deals will probably still  close offline. As if managing contracts wasn't already difficult enough, the combination of online and offline sales make it much more difficult to keep track of sales contracts. However, with a little planning and the right tools, you can not only make this process easier to manage, you can also streamline your entire sales process and increase your sales velocity.

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How to improve your clickthrough agreement workflow and decrease legal risk

By Brian Powers on Feb 18, 2019 8:01:00 AM

This post was originally published February 2018.

There is no denying that clickthrough agreements (or clickwraps) have become both ubiquitous in our daily lives and a fundamental part of doing business. And for good reason: people expect transactions to happen fast, sometimes instantly, especially in online marketplaces, SaaS businesses, and mobile apps.

Slowing things down for contracts isn't an option. Businesses use clickthrough agreements to inject contracts seamlessly into their checkout flows, registration forms, and other moments of electronic engagement. However, a lack of workflow around your clickthrough agreements can expose your business to even more risk.

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It's time to kill the PDF

By Greer Williams on Feb 6, 2019 8:01:00 AM

Technology has come a long way since dial-up modems and bag phones. Have you seen the iPhone X?! While many are excited for innovations like smart devices and self-driving cars, they still seem tied to virtual ink and paper. Why is that?

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