5 risks for online marketplaces you aren't thinking about. Yet.

By Gizelle Fletcher on Mar 26, 2019 9:09:00 AM

Online marketplaces are booming. $1.5 trillion was spent globally in the top 75 online marketplaces in 2017 alone. Their rapidly expanding reach has also brought legal considerations to the forefront that must be given prompt attention. In this post, we'll explore 5 of the risks online marketplaces face and how to address them.

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3 Reasons Your Online Marketplace Needs a Terms of Service

By Gizelle Fletcher on Mar 12, 2019 7:07:00 AM


The Terms of Service (otherwise called the Terms of Use or Terms and Conditions) is the set of agreements that governs the way users interact with your website, mobile app, or online store. This set of guidelines protects the marketplace from liability and protects the user from abuse. Think of it as a strong handshake, but at the beginning of a meeting instead of at the end. In this post, we'll show you 3 reasons why your online marketplace needs a Terms of Service -- and how to make sure it's enforceable.

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Are your website terms of service enforceable?

By Brian Powers on Mar 6, 2019 9:09:00 AM

If you were asked to provide irrefutable proof that a particular user accepted your Terms of Service, would you be able to? Could you tell when or what version? If not, you have a problem.

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How to Recognize and Minimize Online Marketplace Risk

By Gizelle Fletcher on Feb 25, 2019 8:01:00 AM

In an online marketplace, there are several small but significant details that can either raise or lower your risk profile. The online marketplace is naturally rife with risk because of its rate of scale, and the increase in the number of customers and transactions processed daily.

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WEBINAR: How To Prevent Lawyers from Hacking Online Marketplace Terms of Service

By Gizelle Fletcher on Feb 18, 2019 11:01:00 AM

On March 21, PactSafe will host a webinar titled “The First Line of Defense: How Online Marketplaces Can Prevent Lawyers from Hacking Their Terms of Service” with CEO Brian Powers and the founder of the Marketplace Risk conference, Jeremy Gottschalk.

Today's consumers expect quick, cost-effective, and user-friendly service along with access to a wide range of goods and services. However, the speed and volume at which businesses must now move makes transactions open to more potential risk. Both gig economy and online marketplace transactions begin with a contract—the Terms of Service that govern the users’ interaction with your marketplace.

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How to improve your clickthrough agreement workflow and decrease legal risk

By Brian Powers on Feb 18, 2019 8:01:00 AM

This post was originally published February 2018.

There is no denying that clickthrough agreements (or clickwraps) have become both ubiquitous in our daily lives and a fundamental part of doing business. And for good reason: people expect transactions to happen fast, sometimes instantly, especially in online marketplaces, SaaS businesses, and mobile apps.

Slowing things down for contracts isn't an option. Businesses use clickthrough agreements to inject contracts seamlessly into their checkout flows, registration forms, and other moments of electronic engagement. However, a lack of workflow around your clickthrough agreements can expose your business to even more risk.

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Protecting Your Online Marketplace in the 1099 Economy

By Gizelle Fletcher on Jan 28, 2019 10:01:00 AM

The 1099 economy (or "gig economy") is a labor market that utilizes contracted human labor to fulfill the service promises from marketplace/shared economy platforms. Taking its name from the tax form filled out by freelancers or short-term independent contractors, the 1099 economy demonstrates the fundamental changes to the very idea of work and employment that are now taking place. By 2020, 40% of American workers will be contracted

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A clickthrough is your online marketplace's best shot at success in the on-demand economy

By Gizelle Fletcher on Jan 3, 2019 10:01:00 AM

The consumer-driven, on-demand economy has zero tolerance for unwieldy, time-consuming processes. Meals, rides, and outfits can be delivered within the hour, or at the very least, within 2 days.

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PactSafe CPO Eric Prugh: 5 Predictions for Online Marketplaces in 2020

By Michael E. Rubin on Dec 31, 2018 1:01:00 PM

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Online marketplaces: With increased convenience comes increased risk

By Michael E. Rubin on Dec 20, 2018 10:01:00 AM

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