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Whenever you visit a hospital or the office of any healthcare provider, there is a constant torrent of forms that need to be printed, submitted to patients, recollected, or entered digitally. Done in the name of patient security, this process is often manual and increases the amount of tasks on the plate of any hospital administrator.
The years of pen and paper in healthcare systems makes transitioning to any kind of new system, no matter how enticing, a difficult process to embrace. But difficult doesn’t mean impossible, and eliminating paperwork is necessary to adjust to the current contactless climate.
In order to get any new patient in the door, there is a host of paperwork that must be completed.
First is the intake form that every patient fills out, which includes personal information about the patient that needs to be relayed to their medical practitioner and stored by the healthcare institution. Patients also need to fill out payment forms, verify health insurance coverage, and consent to treatment.
However, the potential of liability and the sensitivity of healthcare information combine to create a reality in which using less paperwork seems untenable. Healthcare providers could benefit from incorporating digital intake systems and presenting the necessary forms to patients on mobile before they come to the office.
Moving away from manual, linear processes is necessary to adjust to the changes being ushered in by COVID-19. But even when we're not smack in the middle of an unprecedented global health crisis, digital systems can provide the process lift your business needs to move efficiently and quickly.
The demand for telemedicine is growing. In order to use telemedicine systems, healthcare businesses need to agree to EULAs of the telemedicine software providers. They also need to collect consent from patients using the system to get treatment. This becomes unwieldy as volume increases.
By automating tracking and acceptance of agreements, healthcare providers can reduce the amount of manual tasks they have to complete daily.
Your healthcare business could opt to build your own forms and systems of acceptance from scratch. Doing this puts your internal team in a position to solve whatever problems might arise with your system.
However, creating any system from scratch is a massive investment of time and resources. For any team stretched thin, as healthcare providers are right now in the middle of a global public health crisis, there are not enough hours in the day to manage and maintain systems built internally.
Third-party solutions, on the other hand, present a simpler alternative. Working with a provider committed to data security allows you to maintain the integrity of information stored. It also takes the responsibility of troubleshooting and fixing issues off your plate, and puts it in the hands of a team that does this regularly. This allows you to focus on your job of providing excellent care.
Healthcare has been slow to look towards digital workflows as a viable solution. But more than almost any other industry, healthcare is asking for a digital revolution.
There is simply a glut of paperwork that comes with the territory. Enable more efficiency within your department or in the business overall by moving some of those processes to digital space using a third-party vendor you can trust with the security of sensitive information. Implementing digital solutions means less time spent wading through intake forms and more time doing what matters most: caring for your patients.
Find out how PactSafe enables contactless contracts for several industries, including healthcare.