Transitioning from a Convenient Commodity to an Essential Service in COVID-19

Transitioning from Convenience to Essential-18

Hundreds of healthcare businesses have transitioned from being a convenient commodity to an essential business within the last few months. Specifically, companies who provide either healthcare software or telehealth and telemedicine have seen the biggest shift so far.

With a significant number of patients now preferring remote care to face-to-face care, many healthcare businesses and software providers have seen an increase in demand from healthcare businesses who are using their services. With the sudden change, there are certain aspects of the business and processes that need to be modified to remain efficient.

Related: Adjusting to Telemedicine In Your Healthcare Business

One of the most important is managing users and tracking the agreements between any providers who are using their services and the company itself. Tracking the licensing agreements will make it easier to see who has the proper permission to use their software and who does not. An easy way to keep track of these agreements and manage them is with the use of a clickwrap solution. With the help of digital solutions, healthcare businesses can quickly make the transition from a convenient commodity to an essential service.

Increased Utilization of Telehealth and Telemedicine Services

To adjust to changes brought about by COVID-19 the healthcare industry is starting to move away from traditional, manual processes. Digital solutions and systems have been available to healthcare businesses, but it was not until recently that there has been a surge in demand for these services. The great news is that adding these type of processes and systems can result in a quicker and more efficient business.

Healthcare businesses that want to use telemedicine systems will need to read through and agree to the telemedicine software provider’s EULAs (End-User License Agreements). They will also need to make sure every patient who uses the system has provided consent.  Automating the process for tracking and accepting agreements will greatly reduce the number of times manual tasks need to be completed by healthcare providers.

Related: Using Clickwrap for Telemedicine EULAs

Could Clickwrap Agreements Increase Efficiency?

With the growing number of healthcare organizations utilizing telemedicine software form third-part providers, the need for EULAs to be tracked and managed is paramount.

The traditional models of completing those agreements - via shrinkwrap or manual completion - are not effective when needed for scaling. One option available is to use clickwrap to track the acceptance of any license agreements they extend to healthcare providers. Unlike options such as shrinkwraps and browsewraps, clickwrap is completely trackable and able to display who has agreed to your terms and conditions. 

Digital Solutions Available in the Healthcare Industry

In the past, Healthcare has been slow to adopt digital workflows and is notorious for resisting technological changes. However, with the presence of COVID in the world, the industry no longer has a choice and must change to meet the new demands of patients. By moving processes to digital solutions, healthcare providers can create needed efficiencies in their departments and businesses. That extra time can then be spent tending and caring for the constant influx of patients. 

Related: Digital Transformation of In App Legal Agreements

To find out how PactSafe is working to ensure healthcare providers can exist in the digital environment, we have put together a host of resources and a Contactless Contracting and Policy Kit to help.

Contactless Contract and Policy Kit

Don’t miss out!

Want the latest news, tips and best practices for high-velocity acceptance? Subscribe to our newsletter.