Gizelle Fletcher

Gizelle leads the content team at PactSafe. She's driven by content that relays the significance of technology in legal departments and is always look at how consumer behavior influences new technologies.

Recent Posts

Key objectives for legal ops teams in year 1

By Gizelle Fletcher on Jan 22, 2020 9:09:00 AM

Legal operations is a growing focus in legal departments, owning several key initiatives to legal teams’ success. Legal operations teams are responsible for actively pursuing ways to improve existing legal workflows and processes, as well as managing budgets, timelines, and successfully working cross-functionally with other teams in their organization. 

Topics: Legal ops
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Key traits of the first legal ops hire (and sample job description)

By Gizelle Fletcher on Jan 9, 2020 9:09:00 AM

Legal operations is a growing function in innovative, fast-moving legal departments. It manages improving the efficiency and processes for the legal team, including optimizing workflows and improving contract management, technology, and data support. Because this is a fairly new specific area of expertise for legal teams, the key characteristics for this type of hire are not entirely defined across the board and different industries. 

Topics: Legal ops
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CCPA vs GDPR: Key differences in the privacy regulations

By Gizelle Fletcher on Dec 23, 2019 9:09:00 AM

On January 1, 2020, the California Consumer Privacy Act (CCPA) will come into effect, and businesses that meet the covered criteria will have to be compliant with the newest privacy regulation. The CCPA is one in a recent line of data privacy laws designed to protect consumer information and give consumers the power over what happens to their data.

People often compare it to the EU’s General Data Privacy Regulation (GDPR), which was arguably the most publicized data privacy law. However, while there are certainly similarities between the two, GDPR compliance does not automatically equal CCPA compliance. For example, the GDPR protects EU citizens, while the CCPA is directed towards California residents, and whereas the GDPR is geared towards any company that collects personal data, the CCPA applies to companies that meet specific criteria.

Related: California Consumer Privacy Act: What you need to know to be compliant.

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Preparing for CCPA: Best practices

By Gizelle Fletcher on Dec 19, 2019 8:08:00 AM

Coming into effect on January 1st, the California Consumer Privacy Act (CCPA) is the latest U.S. state-based regulation on legal and compliance officers’ radars. It is designed to prevent big and/or profitable businesses that earn a significant portion of their income collecting and selling consumer data from doing so without the consumer’s express consent.

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California Consumer Privacy Act: What you need to know to be compliant

By Gizelle Fletcher on Dec 12, 2019 8:08:00 AM

With the rise of big data, there has been increased attention of proper data privacy practices. In addition to the EU’s own General Data Privacy Regulation, states in the U.S. have begun to enact their own data privacy laws, including Nevada, Ohio, and California. California’s CCPA will be enacted into law on January 1, and despite popular opinion, has different requirements that the GDPR.

Below we give you the run-down of the regulation: who needs to comply, what to expect as a business, and how to ensure that you aren’t facing penalties of non-compliance.

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PODCAST: Marketplace Risk CEO shares why support from c-suite is crucial to your legal team's success

By Gizelle Fletcher on Dec 9, 2019 9:06:00 AM

PactSafe’s “Legal Departments of the Future” podcast is hosted by PactSafe founder and CEO Brian Powers. As an attorney who’s ventured into the tech business, Brian is always looking for ways to fuse the legal and tech spaces together.
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Tips for increasing (qualified) opportunities in your sales pipeline

By Gizelle Fletcher on Dec 5, 2019 9:09:00 AM

The number of qualified opportunities is important in calculations of your sales velocity. 

Qualified opportunities are ones that have met specific criteria determined by an organization and/or its sales leader. Most use the BANT criteria (budget, authority, needs, timeline) to qualify opportunities, but companies sometimes set their own criteria. 

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3 ways to improve your average deal size

By Gizelle Fletcher on Nov 21, 2019 9:09:00 AM

When trying to optimize sales velocity, most sales leaders don't think about average deal size as a variable they have much control over. Instead, they think of it as a given, as something that can only be changed by the consensus of leadership and product teams. But there are other ways to increase your average deal size and improve your sales velocity.

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How to improve your win rate at each stage of the funnel

By Gizelle Fletcher on Nov 14, 2019 9:09:00 AM

Win rate in the sales velocity equation is a measure of the percentage of qualified deals in your pipeline that you’ve won.

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How to prevent and fight auto-renewal chargebacks

By Gizelle Fletcher on Oct 17, 2019 9:09:00 AM

Subscription-based services depend on auto-renewal for forecasting and continued revenue. However, when customers don't know that they're being charged on a recurring basis, they are more likely to initiate a chargeback for a refund of their money.

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