Courtney Arnott

Product Manager

Recent Posts

3 ways to collect kick ass feedback from beta users (and which is the best)

By Courtney Arnott on Oct 3, 2019 9:09:00 AM

The core goal of beta testing your product is to gather feedback that can be used to improve iterations of the user experience. As a result, the methods you use to collect user feedback is key to a successful feedback round. Product and UI/UX professionals have different techniques for collecting this feedback -- namely in person, via screen sharing, or as written feedback. But which is the most effective? 

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Alpha and Beta Testing: Why You Need Both for a Successful Launch

By Courtney Arnott on Aug 29, 2019 9:09:00 AM

You're probably beta testing, but are you alpha testing, too?

Testing your concepts and flows with different types of users is critical to ensuring a successful adoption rate of your new product or feature. While everyone knows of beta testing, not many know of the step that comes before it: alpha testing. Alpha and beta tests go hand-in-hand for the successful launch of a new product or feature; both require sample groups of users to test new releases and provide feedback so the product team can make changes before a full launch.  

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Why PactSafe uses SLC, not MVP, for product launches

By Courtney Arnott on Apr 3, 2019 9:09:00 AM

While attending Project Product ‘19 in Indianapolis, Product Manager Courtney Rowe and CPO Eric Prugh asserted the idea of replacing minimum viable product (MVP) with Simple, Lovable, Complete (SLC) as a standard for product release. Because of the large number of questions and interest that arose from our discussion and PactSafe's use of the methodology, we’ve dedicated a blog post that hopefully gives our product-minded peers a better grasp on the concept.

Topics: Pactsafe
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