Terms and Conditions TL;DR Maybe You Should.

By Greer Williams on Aug 16, 2017 8:40:00 AM

How many times have you clicked, “I’ve read and agree to the terms and conditions,” without actually reading them? If you’re like most people it’s probably easier to ask if you’ve ever read them. Free wi-fi at the airport? Sure, “I agree.” Now let me check Snapchat without using my precious data.

Continue Reading

PactSafe: The Ultimate Xtern Experience

By Kyle Peeler on Aug 14, 2017 8:32:00 AM

I was selected by PactSafe to be part of the ultimate tech internship experience through Techpoint’s Xtern program this summer. I learned how to work on an agile team, build my own SDK for our API and more! 

Continue Reading

My Time as a PactSafe Xtern

By Justin Willoughby on Aug 9, 2017 8:30:00 AM

This blog has been more difficult to write than any paper I’ve been assigned at Rose-Hulman. In part, because I’m trying to sum up a few months of experiences in just a few paragraphs - but also because this post marks the end of my internship here at PactSafe. I hope this blog post does my time at this wonderful company justice. Well, here it goes…

Continue Reading

Why Click-Through Contract Tracking Should Matter to Every Subscription eCommerce Organization

By Kyle Robbins on Aug 7, 2017 2:31:51 PM

Risk versus efficiency.

It's the tension mounted between the legal team and the rest of the organization since the beginning of time -- and it'll exist long into the future. Or perhaps, it won't.

Continue Reading

Top 5 Benefits of Clickwraps for SaaS Businesses

By Emma MacAnally on Aug 3, 2017 7:10:00 AM

The majority of Software as a Service (SaaS) apps rely on personalized consumer accounts individuals create when first accessing the platform. Essentially, this exchange allows the business operating the SaaS application to generate a license for the user, which in turn grants them access to the app. Because of the nature of this process, it’s imperative that proper legal steps are taken to ensure that the exchange is secure for both the company and consumer. One of the best ways to successfully do this is to implement the clickwrap method.

Continue Reading

A Class Action Waiting to Happen: Avalure ReNew Eye Cream's Sneaky Terms of Service

By Caitie Parten on Jul 31, 2017 11:00:00 AM

This article was originally published on Medium.

We’ve all seen ads like these or similar all over the web —a limited time free offer for some miracle product — in this case, it's Avalure's ReNew Eye Serum/magical wrinkle remover cream:

Continue Reading

4 Ways to Take Control of Your Contract Lifecycle Process

By Caitie Parten on Jul 27, 2017 8:00:00 AM

Slow, faulty, or an entire lack thereof—a Contract Management process can be a huge road block within numerous company sales cycles. Traditional contract management processes like manual paper pushing, review, approvals, and more can really slow down your business. An online process can cut out a lot of unnecessary steps within your contract lifecycle. By going digital, you can transform how your organization manages risk, and ultimately shorten your sales cycle and reduce spending. We're not just talking about putting files in Dropbox, or moving things from desks to email... 

Continue Reading

Get the Most Out of Your eSignature Strategy

By Caitie Parten on Jul 25, 2017 8:00:00 AM

Implementing an eSignature strategy is one thing, but taking full advantage of that strategy is another. When using an electronic signature as part of your contract process, you’re already taking a huge step towards a more streamlined, accelerated form of business. But there are a few more things you need to be sure you’re doing to really capitalize off this technology.

Continue Reading

PactSafe Take 5: DK New Media CEO Shares How Consumer Behavior Has Changed

By Caitie Parten on Jul 19, 2017 10:10:52 AM

We are thrilled to announce our new blog series, PactSafe Take 5, where we dive into how different industries and professionals are adapting to new technologies and using them to improve how they do business with customers. The best part? These valuable features will take little more than 5 minutes out of your day.

Continue Reading

New Rule Restricting Use of Arbitration Provisions Follows Trend Towards Transparency and Fairness

By Brian Powers on Jul 17, 2017 1:27:34 PM

Recently the Consumer Financial Protection Bureau issued a new rule restricting the use of arbitration clauses in contracts for all sorts of financial products such as credit cards, payday loans, auto loans and more. Why are arbitration clauses so important? They are typically used to prevent aggreived consumers from banding together in class action lawsuits by requiring them to deal with financial institutions 1:1 in form of an arbitrator.  

Continue Reading

How the Click-to-Sign eSignature Works

By Caitie Parten on Jul 13, 2017 10:28:00 AM

You may have questions about the legitimacy of the click-to-sign eSignature, and rightfully so. How can clicking a button be as legally enforceable as signing your name? Doesn’t an electronic signature need to look like an ink signature?   

Continue Reading

How to: Gain Customer Acceptance with Click-Through Agreements

By Caitie Parten on Jul 11, 2017 8:00:11 AM

Basically every commercial website you stumble upon these days will present you with some form of click-through agreement upon registration. Whether this be creating a new social media account or signing up for a daily newsletter from your favorite website, chances are you will probably have to click some sort of “I Accept” button before continuing on. Clicking that button is just as legally enforceable as putting pen to paper, but it’s a LOT more efficient. Here’s how:

Continue Reading

5 Signs You Need a Legal API

By Emma MacAnally on Jul 5, 2017 11:00:00 AM

No matter how awesome your product or service is, you’re going to run into trouble if you aren’t checking your online legal terms. Luckily, this isn’t as difficult as it sounds. You’re probably familiar with those clickable terms of service boxes you are presented with when you first become a user. These clickwrap agreements use a button labeled “I agree” instead of a traditional ink and paper signature, but they are still just as legally enforceable.

Continue Reading

Privacy Policies: Pitfalls & Best Practices Webinar Recap

By Caitie Parten on Jun 28, 2017 1:59:59 PM

Data privacy is becoming top of mind for every business, especially as the applicable regulatory landscape continues to evolve. As businesses focus compliance efforts on their actual data privacy practices, implementing sound management and tracking processes around privacy policies is often ignored. In the webinar, we will cover some of the common privacy policy pitfalls as well as some best practices to avoid those pitfalls. Recently, PactSafe CEO Brian Powers sat down and presented the common pitfalls, penalties and best practices that companies should look out for (and implement) when it comes to privacy policy management. 

Continue Reading

How to Streamline Your Contract Process and Win More Clients

By Caitie Parten on Jun 27, 2017 12:38:00 PM

Think about the last time you were presented with a terms of service form, or any other type of online legal agreement. Now answer this question: did you actually read through the whole thing? We're guessing you didn't, and you're not alone. NPR recently conducted a study to look more in depth at typical human behavior when it comes to lengthy legal documents, and found that those who don't read through the full policies aren't the exception, they are the rule. 

Continue Reading

Contract Execution Faux Pax: The Horror Stories You’re Repeating

By Emma MacAnally on Jun 21, 2017 7:00:00 AM

Gone are the days of mailing and remailing contracts, and we could not be more thrilled. Written contracts can often be time-consuming and complex, and honestly just a big pain. Luckily, eSignatures have come to save the day! Contracts don’t necessarily need the typical ink-to-paper form of signing anymore, yet some companies have not taken advantage of all that eSignatures and clickwraps have to offer. In this blog we will outline some contract-signing practices that have yet to completely fall to the wayside (but hopefully will soon).

Continue Reading

5 SaaS Landing Pages We Love

By Caitie Parten on Jun 16, 2017 9:00:00 AM

There’s a big difference between a good landing page and a great landing page, and you know it when you see it. No matter what a company is selling or what type of consumer they are targeting, a great landing page can make all of the difference. The most effective landing pages will be the ones that are designed to convert or warm up potential customers before sending them through into the next stage of the buying journey.

Continue Reading

The Connected Contract: The Future of Contract Management & eSignature

By Eric Prugh on Jun 7, 2017 11:45:43 AM

This article was originally published on Medium.

A couple of weeks ago, we unveiled a completely new and unique solution to the world called the Contract Execution Platform. We got an amazing response—we also had great attendance on our webinar focused on providing 3 ways businesses like Mopro, CDW, and SwervePay are sending automated, frictionless contracts, and how you can reimagine the contract experience within your business. That tells me one thing: There’s an appetite for a better way to execute contracts. 

But what does a Contract Execution Platform do? We’re going to be writing a blog series providing you with some thoughtful posts around how to re-envision your business relationships to drive faster, more seamless experiences at every level. My goal is to get you thinking about your roadmap internally to help reduce your people-driven processes and to use the power of technology to simplify. A contract should be a living, breathing, connected cross-section of data that drives action in your business—it shouldn’t weigh you down with overhead or cost like what you typically see in contract management.

Continue Reading

PactSafe + Twilio: The TXT to Sign Revolution

By Michael Welling on May 30, 2017 10:00:00 AM

Rarely do I get excited about building out a new integration. It’s not that I’m not up to the challenge, (because let’s be honest what self-respecting developer doesn’t get amped at building out a new feature!?), but the idea of having to dig through outdated documentation for an overly complex API that then requires three methods of authentication just to get in, well that just doesn’t sound like a fun afternoon.

Continue Reading

CLOC Might Just be the Legal Profession's Best Hope for Change

By Brian Powers on May 19, 2017 10:15:00 AM

I've attended quite a few legal tech/operations related conferences and trade shows over the past 10 years - both as a practicing attorney and as the CEO of PactSafe. Most of the them have a heavily vendor-driven agenda geared toward law firms. I'm often left with very little hope that the legal profession is on the right track to evolve and embrace efficiency and technology. Last week, though, I had the privilege to attend the 2017 CLOC (Corporate Legal Operations Consortium) Institute in Las Vegas, and I left with a much different outlook.

Continue Reading

Webinar Recap: Three Ways to Reimagine Contracts in the Right-Now Economy

By Caitie Parten on May 18, 2017 8:00:00 AM

Yesterday our Co-Founder & COO Eric Prugh hosted a webinar breaking down three ways PactSafe is reimagining contracts in the "right-now" economy. During the webinar, he shared three examples of how current PactSafe customers use the contract execution platform. (Spoiler alert: it's revolutionary)

Continue Reading

PactSafe New Feature Spotlight: Approvals

By Eric Prugh on May 16, 2017 8:00:00 AM

We're thrilled to announce that we've built Approvals into the Contract Execution Platform. Now, when sending Requests, users can designate an order of internal folks at their company who need to approve it before it goes out to prospects, employees, or partners. Users can setup approvers really easily:

Then, when users who require approval are sending contracts, they can submit for approval based upon a designated Approval Order:

Think this is a sweet workflow that might fit your business? Let's chat.

Continue Reading

How Our Customers Shaped our Evolution from a Clickwrap API to THE Contract Execution Platform

By Brian Powers on May 11, 2017 9:00:00 AM

It's a pretty exciting week for our team at PactSafe as we officially launch some significant, and game changing, upgrades to our platform. Tech companies are always evolving, adding new features, and more, however the story behind this particular evolution in our platform and our business is one we feel needs to be shared. 

Continue Reading

PactSafe Unveils the Contract Execution Platform

By Caitie Parten on May 9, 2017 12:50:43 PM

Today, PactSafe unveils its Contract Execution Platform, the only platform of its kind that ensures confidence in the end-to-end contract experience. PactSafe’s all-encompassing solution empowers any business to reimagine the contract execution experience, while automating the management and centralization of all contract and transaction data.

Continue Reading

Silicon Valley 'Terms of Service' Recap

By Emma MacAnally on May 3, 2017 2:52:39 PM

If you're anything like us here at PactSafe, you are obsessed with Mike Judge and Alec Berg’s comedy about the American tech industry: Silicon Valley. The show, which just started it's fourth season last month, centers around a group of young entrepreneurs trying to make it big despite the hijinks they regularly find themselves in. Silicon Valley successfully satirizes the tech goliaths and the startup world, in a hilarious and completely relatable way.

Continue Reading

The Fastest Contract Execution Possible... now from Salesforce!

By Eric Prugh on Apr 27, 2017 1:19:05 PM

We're just now exploring the integrations that are possible with the Contract Execution Platform, and the only problem is that there are so many places to start. We serve legal teams, sales teams, and development teams, so the possibilities are endless as far as productized integrations. Naturally, we turned to our customers and looked at what they wanted to achieve. What resulted was a native integration to Salesforce that allows sales folks to connect your Opportunities to the PactSafe Contract Execution Platform to send contracts for acceptance or esignature.

Continue Reading

Accept Contracts via SMS with PactSafe

By Eric Prugh on Apr 25, 2017 2:32:54 PM

We’ve pioneered how contract execution is presented and tracked inside web and mobile apps, and we’re coming 'atcha today to help you find the best features to streamline your own workflows to follow suit. PactSafe's contract execution platform helps eliminate friction by engaging customers how and where they want. One feature completely unique to PactSafe that guides this strategy is SMS contract execution.

Read on about the SMS feature or dive deeper into Innovative eSignature alternatives for Developers on ProgrammableWeb.  

Continue Reading

The Top 5 Contract Execution Mistakes for SaaS Companies to Avoid

By Amber Ferrari on Apr 20, 2017 8:00:00 AM

The Forbes 2016 State of the Cloud Report details the five stages that companies go through before committing to trusting various aspects of the cloud (denial, anger, bargaining, depression, and acceptance). For software as a service companies, trusting the cloud is an unspoken agreement between teams and the force of the internet. If the cloud goes down, we're all doomed! Quite literally.

Continue Reading

Easily Execute Click Through Agreements

By Amber Ferrari on Apr 18, 2017 8:16:00 AM

Getting customers to sign your contracts can be as easy as sending an email when tracking acceptance through submitting a mobile-friendly click through agreement.

Continue Reading

Webinar Recap: Privacy Practices in the Age of the GDPR

By Caitie Parten on Apr 13, 2017 7:06:00 AM

The European Union’s new Global Data Protection Regulation will begin to take effect in 2018, and the legislation is dictating wholesale changes for companies when it comes to the handling of customer data & privacy practices. With heavy fines and increased enforcement budgets, the corporate penalties for mistakes are far more real and penal than past privacy initiatives dictated from jurisdictions outside the United States.

Continue Reading

Proof v. Definitive Proof

By Amber Ferrari on Apr 11, 2017 1:05:00 PM

The proof is in the pudding. And to establish the fact or truth of a statement, there needs to be proof. What denotes adequate proof? Proof typically comes in the form of evidence at the scene of a crime or a witness. Often times, it ends with "my word against yours."

Think about this: When an online customer is trying to cash in on a warranty or uphold the contents of their membership agreement, there aren't witnesses or any piece of tangible evidence to prove this. Therefore, how do we prove that their warranty isn't expired? Prove that their membership was paid in full? 

Continue Reading

Contracting Tips to Improve Your Top Line

By Amber Ferrari on Apr 6, 2017 8:00:00 AM

Whether by accepting a clickwrap agreement online or maually signing a piece of paper, contracts cross our paths every day. Salesforce and every other SaaS teams spend hours perfecting their sales cycles with the best practices for closing deals. These tips help us personalize the sale and serve our customers' needs, but what happens after that?

Continue Reading

New Feature Release: Unified contract flow, customize email notifications, and advanced formatting!

By Caitie Parten on Apr 4, 2017 8:05:00 AM

A new release is here and it's time to party! Check out the new features we've added to the platform. We're really excited to add features that will bring you confidence in your contract experience. 

Continue Reading

Click-through Agreements: an Enforceable Strategy to Avoid Online Disputes

By Marty Pochop on Mar 30, 2017 8:00:00 AM

Similar to using a clickwrap for signing contracts, clicking or tapping through an agreement in order to sign can also be used in the same way to gain customers acceptance to your website.

Continue Reading

Start Tracking Privacy Consent in the Age of GDPR

By Amber Ferrari on Mar 28, 2017 8:00:00 AM

With the new general data protection regulation being passed and ratified by EU member nations, effective in 2018, it is time to start making organizational moves to comply with these changes NOW. 

Continue Reading

Ink-to-Paper Signatures Slowing Down Your Workflow? This Will Help.

By Marty Pochop on Mar 22, 2017 8:00:00 AM

Contracts don’t necessarily need the typical ink-to-paper form of signing anymore. This form of signing is definitely still used, but is being pushed aside by a faster, more efficient way of getting a contract signed and deals closed.

Topics: eSignature
Continue Reading

Simple Methods to Get Your SaaS in Gear for Improved Customer Onboarding

By Amber Ferrari on Mar 16, 2017 12:54:03 PM

SaaS onboarding is heavily embodied by the need for customers to understand the value a product will be bringing to their everyday workflow. This Forbes' customer onboarding piece by Sujan Patel says, "The best onboarding flows give users a taste of the value proposition first, then once the user sees the value, collect the critical user data necessary to grow a customer relationship." After all, that's the reason customers entrust a service provider to help ease a pain they have and to streamline some type of process for them.

These tips below are some of our favorite strategic methods for engaging customers from the very beginning of onboarding and into the entire customer lifecycle. 

Continue Reading

Eat Your Heart Out: SaaS Products We're Craving

By Amber Ferrari on Mar 14, 2017 8:00:00 AM

When you’re as hungry as we are here at PactSafe, (hungry to learn and hungry in a literal sense, i.e. our snack supply,) you find yourself staying up to speed with all the coolest SaaS trends and discoveries. Food tech is no exception. If the PactSafe team can find the good food faster, we really pay attention.

Check out these SaaS products we’re craving!

Continue Reading

Spring Cleaning: Declutter Your Life With These Tech Tools

By Emma MacAnally on Mar 9, 2017 8:00:00 AM

With the month of March upon us comes the opportunity to do a little spring cleaning, and start fresh. Luckily, there are hundreds of productivity apps and tools that can help you in your pursuit of a decluttered life. Here are some of our personal favorites.

Continue Reading

Think Outside the Tech Box: Creativity and STEM Collide

By Emma MacAnally on Mar 7, 2017 8:00:00 AM

A liberal arts college prides itself on producing a well-rounded student, someone who is curious and excited about learning outside of their comfort zone. As a product of liberal arts education, obviously I am partial to this approach to learning.

According to a number of tech companies, employees with liberal arts degrees are actually preferred. Fast Company noted that this is so because “the liberal arts train students to thrive in subjectivity and ambiguity, a necessary skill in the tech world where few things are black and white.”

Topics: Tech Industry
Continue Reading

How can Human Resources utilize clickwrap agreements?

By Amber Ferrari on Mar 7, 2017 6:00:00 AM

FinancialForce conducted a survey of HR professionals asking, “What are the major pain points you face today?” Out of the answers collected, the top two pain points were:

  • Completing manual processes and spreadsheets
  • Lack of systems integration

The solution to both of these pain points was technology adoption. New software with automation, recordkeeping and data analysis capabilities enables Human Resource Departments to streamline their workload and be much more organized.

Topics: Clickwraps
Continue Reading

Are you up to Speed with 2017 SaaS Trends? Double Check!

By Amber Ferrari on Mar 1, 2017 12:25:12 PM

As we enter the third month of 2017, new year trends are in full swing, and growing. How are you keeping up? Did you even make note of which trends are on the rise, or check out the 5 SaaS trends we put on our watchlist for 2017?

Topics: saas trends
Continue Reading

How to Create a Signer-Friendly Contract Using the PactSafe Contract Editor

By Amber Ferrari on Feb 23, 2017 12:58:30 PM

After PactSafe becomes a part of your team’s daily routine, like any product, users become accustomed to the features. After creating, editing and signing your first contract in PactSafe, It becomes natural to reimagine contracts with our editor, PDF contract upload, sending contracts, and more. Contracts are amazingly simplified as they fly into your signers’ inboxes for easy agreement acceptance. This is important for your in-house counsel to understand as we've shifted almost completely to online signing. 

As administers of these contracts, here are some steps to ensure that the contents of your contracts are as user-friendly as possible:

Continue Reading

4 Ways to use PactSafe that you Haven't Thought About

By Marty Pochop on Feb 20, 2017 8:00:00 AM

We know that PactSafe is the first and only cloud-based legal system of record out there on the market. PactSafe can file and organize any company’s paperwork electronically and allows companies to electronically send contracts to customers and businesses alike. Our product enables signers to use a clickwrap to e-sign contracts, making business flow a lot quicker and easier.

Here are some awesome PactSafe features that you may not have thought about and can start using today.

Continue Reading

7 Important Lessons for your SaaS Business: SaaStr Annual Review 2017

By Eric Prugh on Feb 16, 2017 10:57:44 AM

On February 7th through the 9th, Brian Powers and I attended SaaStr Annual 2017 in San Francisco. We went to sessions, met with tons of SaaS companies, and took in some important lessons from some of the hottest SaaS companies around. I’ve summarized some of my findings based on my experiences here at PactSafe and how they align to what we’re doing. I hope you take something away from them, too!

Topics: saas
Continue Reading

To Legal Tech, on Valentine's Day

By Emma MacAnally on Feb 14, 2017 7:55:00 AM

Topics: Legal Tech
Continue Reading

Kill the Fax. College football Programs Went Digital on National Signing Day

By Kyle Robbins on Feb 13, 2017 8:02:00 AM

If you're anything of a college sports fan, you've seen the process tens of hundreds of times.

A prodigous high school football star, flanked by parents and coaches at a long table -- in front of flashing cameras & media members ready to cast a teen's decision to the world. The array of hats arranged in front of him, praise or hate set to follow from whichever he picks.

Then, it's time for the pen & paper.

This is National Signing Day in college football. 

Continue Reading

Legal Implications of Cloud Technology That Your Company is Forgetting

By Amber Ferrari on Feb 8, 2017 8:00:00 AM

Nowadays, everything is all about the cloud. Since “the cloud” is a very broad and vague term, it’s easy to feel intimidated, and maybe even suspicious of where your important information is being stored. I mean, what is the cloud, exactly? This feeling is not unwarranted, as legal risks and considerations presented by the cloud can easily be overlooked by those not familiar with them. However, the cloud can also be extremely beneficial, when approached correctly and legally.

Continue Reading

Founder and CEO, Brian Powers, Speaks at Evolve Law Dozen Darwin Talks in NYC

By Amber Ferrari on Feb 7, 2017 8:00:00 AM

Last week, PactSafe Founder and CEO, Brian Powers, was a speaker at Evolve Law's Dozen Darwin Talks on the future of legal. Taking place in NYC, the Evolve Law Darwin Talks were the same week as LegalTech 2017, dubbed the largest legal technology event of the year. Darwin Talks are a common Evolve Law speaker series designed to focus on the next big innovation in the realm of legal, specifically legal tech. 

Topics: Legal Tech
Continue Reading

A Great 2016. An Even Better 2017 on Deck

By Brian Powers on Feb 3, 2017 11:19:42 AM

Earlier this week we sent out a press release detailing some of the great momementum we experienced in 2016. And what a year it was! Some of the highlights include:

Topics: PactSafe News
Continue Reading

Top Legal Podcasts to Bring out of Hiding

By Marty Pochop on Feb 2, 2017 8:00:00 AM

This is the second installment of our PactSafe Podcasts blog series, designed to clue you in to our team’s favorite series to listen to on the go! Part one covered product management, check it out here.

In honor of Groundhog Day, let's bring these podcasts out of hiding to get some good listening in, whether we have 6 weeks left of Winter or not. 

 

Here are some legal tech audio bloggers that we think are awesome:

Topics: Legal Tech
Continue Reading

Signatures Through the Ages

By Emma MacAnally on Feb 1, 2017 8:00:00 AM

Signing documents is a part of our daily lives, but very rarely do we stop and think about how much this practice has changed over the years. People have been making their mark since the days of pictographs and hieroglyphics. But, fast forward a couple thousand years, and the power of the signature is right at our fingertips. Literally.

Topics: eSignature
Continue Reading

PactSafe Experiences 20x Growth to Become Market Leader for Alternative Legal Contract Methods

By Caitie Parten on Jan 31, 2017 9:03:04 AM

INDIANAPOLIS, IN -- PactSafe, the leader in providing in-house legal teams and software developers with a legal system of record, continues to gain momentum heading into 2017 by announcing significant growth, the addition of new enterprise customers and a number of game-changing enhancements to its platform.

Topics: PactSafe News
Continue Reading

Clickwrap Best Practices at a Glance

By Caitie Parten on Jan 26, 2017 8:00:00 AM

Digital business models like Amazon and Dropbox use clickwrap agreements for executing their contracts because they are just as legal as paper contracts when implemented properly. 

When not implemented properly, it can be costly. Companies like GoGo Wireless, Safeway, BMO Harris Bank, and Zappos have all suffered the consequences of not following best practices with multi-million dollar lawsuits and costly litigation. So what are the next steps to properly implement these types of agreements?

Continue Reading

Top 5 Enterprise Businesses to Binge on this Month

By Marty Pochop on Jan 25, 2017 8:00:00 AM

The 30 Under 30 list on Forbes is a collection of young entrepreneurs that are making an impact in many different areas of business worldwide. These folks range from people who left school at the age of 16 to Harvard graduates with Ph.Ds. No matter where they came from, they all have the same goal in mind: to pursue their dreams and influence the world by providing a service that is new and revolutionary.

Though there are 30 entrepreneurs that made the list, we’d like to hone in on the game-changing companies where these entrepreneurs showcase their talents daily.

Topics: Tech Industry
Continue Reading

Tech Trends That Need to Die in 2017

By Emma MacAnally on Jan 24, 2017 8:00:00 AM

One of the great things about the tech industry is that it is constantly changing. What’s trending one week, can be nearing obsolescence a month later (cough cough, Pokemon Go). However, in our opinion, these 2016 tech trends don’t seem to be dying off fast enough!

Hopefully 2017 will stick to the “out with the old, in with the new” mantra, and these trends will be sent to the tech graveyard. 

Topics: Tech Industry
Continue Reading

PactSafe + TagStation: Shortening Sales Processes, Redlining, & Improving Customer Onboarding

By Caitie Parten on Jan 18, 2017 11:00:09 AM

Opportunity:

Before PactSafe, TagStation's legal counsel and sales team wanted to find a solution to “shrinkwrap” the contract process so that it was less prone to negotiation, with a quicker turnaround.

Topics: Case Studies
Continue Reading

The Ultimate List of Free Developer Tools

By Emma MacAnally on Jan 17, 2017 9:19:00 AM

Whether you’re a developer newbie, or you’ve been in the game for a while, these free programming tools and resources are awesome to have in your back pocket.

 

Continue Reading

Your Go-To Checklist for a Flawless Sales Agreement

By Marty Pochop on Jan 16, 2017 8:00:00 AM

Whether creating a contract for real estate purposes or a business-to-business transaction, a well-detailed and planned-out contract is a must for getting business done.

Ensuring that each aspect of the sales agreement serves a purpose as well as covering the necessary bases is vital to a successful business transaction.

Check out this list of must-haves for your next sales agreement:

Continue Reading

The Top 4 Product Management Podcasts for Your Commute

By Emma MacAnally on Jan 12, 2017 8:00:00 AM

Since the dawn of the iPod, podcasts on a variety of topics have been available to listeners via iTunes. In the early 2000’s, these narrative recordings seemed to peak in popularity, followed by a slow decline over the next decade. Recently, however, there has been a resurgence, in what NYmag refers to as the Great Podcast Renaissance. It has been determined that the main stimulus behind the podcast revival is pretty obvious: it’s all thanks to the commuter.

Continue Reading

Your Favorite PactSafe Feature Based on Your Zodiac Sign

By Amber Ferrari on Jan 10, 2017 8:00:00 AM

What would a New Year be without some predictions? Now is the time to check in on your PactSafe horoscope and find out which of our features will best suit your zodiac sign in 2017.

Continue Reading

Does Your Product Need a Legal Tech flu Shot? Take the Quiz!

By Amber Ferrari on Jan 3, 2017 8:00:00 AM

Do you have any idea of which legal events you should be tracking across your website and mobile apps? Are you implementing a legal system of record to keep time-stamped proof of these important online transactions? Cold and flu season is in full swing, and if the proper digital recordkeeping isn't in place, your product could be under the weather too.

Continue Reading

5 ways the E-Warranty act can Save Your Business Money

By Amber Ferrari on Dec 29, 2016 8:00:00 AM

The E-Warranty Act of 2015 eliminates the longstanding requirement that product warranties must be printed and included inside of a product's packaging. While the E-Warranty Act can do a lot for your business, the primary benefit to businesses is cost reduction associated with printing and product packaging. However, there are some additional areas in which the E-Warranty Act can save your business money.

Continue Reading

5 SaaS Trends to Watch in 2017

By Amber Ferrari on Dec 22, 2016 8:00:00 AM

While numerous SaaS companies were busy earning praise this year and being honored on lists like “The Best Business Products of 2016”, much is left to conquer within the world of SaaS this New Year.

These five SaaS industry trends in particular, will be on the rise throughout 2017. Put them on your watch list as we embark on another innovative year.

Topics: saas
Continue Reading

What is the e-Warranty Act?

By Caitie Parten on Dec 21, 2016 11:27:16 AM

As the name implies, the e-Warranty Act of 2015 allows businesses to comply with certain consumer product warranty rules and regulations with printing those warranties on actual paper - hence the term "e-Warranty." To understand what the e-Warranty Act actually is, lets dive into what it looked like for a business to provide warranties for consumer products prior to the e-Warranty Act.

Continue Reading

9 Last-Minute Gifts for the Tech Lover on Your List

By Amber Ferrari on Dec 15, 2016 8:00:00 AM

With 2016 nearing year-end and holidays coming at us from all angles, it's hard to find time for gifting friends and family with memorable items. Here are some spectacular last-minute techy gifts that will be sure to wow every person on your list.

Continue Reading

One Less Thing for E-Commerce Developers to Code This Holiday Season

By Amber Ferrari on Dec 14, 2016 8:00:00 AM

Finding a cool tech gift for the developer on your list is hard enough, yet alone figuring out what they want in their world of coding.

At PactSafe, we spend a large amount of our time thinking about this. The fact of the matter is that no matter how cool a software idea is, if implementation is a hassle—developers are not going to be sprinting towards adoption.

See what shortcuts developers were taking last holiday season. 

Continue Reading

Is Your E-commerce Checkout Flow Secure?

By Amber Ferrari on Dec 9, 2016 8:02:00 AM

Sales terms that easily embed into ecommerce checkout flows provide an easy route to recording affirmative acceptance from online users.

Continue Reading

10 Legal Tech Twitter Accounts You Should Be Following

By Amber Ferrari on Dec 5, 2016 9:58:41 AM

We scoured Twitter for our favorite legal and legal tech social accounts to share. Get your knowledge on with these bright tweets by following today!

Topics: Legal Tech
Continue Reading

6 E-Commerce Companies Succeeding in Cool

By Amber Ferrari on Nov 29, 2016 8:00:00 AM

We love e-commerce and the everchanging products/services being made available to consumers like us! New e-commerce efforts are emerging so often, it's difficult to keep up. Here are 6 e-commerce companies that we think are doing some pretty cool stuff.

Topics: e-commerce
Continue Reading

How to Arm Your E-Commerce Site for this Holiday Season

By Amber Ferrari on Nov 22, 2016 8:15:00 AM

Online retail sales in the US are skyrocketing, and with increased online competitive environments this holiday season, the growth will only continue. Based on the Forrester Research eCommerce Forecast, the projected compound annual growth rate (CAGR) of e-commerce over the next five years is 10%, translating to $480 billion in online sales by 2019.

Continue Reading

November Release: PDFs, New signing flow, Word upload support & More!

By Caitie Parten on Nov 21, 2016 7:20:00 AM

We're excited to share with you our newest features that we've been working on all November! In this release, we've completely revamped our signing experience for your signers to be more mobile, faster to sign, and easier to fill out fields inside of a contract. Not only that, but we've added a TON of functionality to improve sending contracts including the ability to upload contracts inside a request and upload PDFs to annotate for signature. Check out the video to see first hand how the features work!


Continue Reading

5 Shortcuts to Accelerate Signatures Like a World Series Champion

By Amber Ferrari on Nov 14, 2016 8:00:00 AM

Time travel back to November 2, 2016 when we were all on the edge of our seats watching the Cleveland Indians and Chicago Cubs fight for game seven of the World Series. The teams contended at elite playing levels tying up scores and laying it all out there until Chicago came out on top. We want to help you be the better performing team no matter what game you’re playing in.

Continue Reading

What the E-Warranty Act Means For Your Business

By Brian Powers on Nov 9, 2016 10:32:11 AM

MAKES.pngAny business that manufactures consumer products recently received some great news. The Federal Trade Commission finally released final rules implementing the E-Warranty Act of 2015, which essentially eliminates the longstanding requirement that product warranties be printed and included inside of a product's packaging.

The primary benefit to businesses is obvious: a significant reduction in the costs associated with printing and product packaging. Less printing also means less environmental waste, and of course, less paper junk consumers are forced to deal with!

Continue Reading

4 Reasons to choose "Buy" over "Build" and the Integration Mindset

By Amber Ferrari on Nov 8, 2016 8:00:00 AM

Box CEO, Aaron Levie tells us, "We're entering an era of enterprise software where I want to be able to mix and match my tools from a set of vendors that might be five, 10, 20 different applications that I want to work together seamlessly."

So how do we make that happen? Through integrating third-party solutions with our own products.

Continue Reading

5 Awesome Ways PactSafe Can Save You Money

By Amber Ferrari on Nov 3, 2016 8:00:00 AM

We would be doing you a disservice if we tried to offer a product that we didn’t love. But we’re not about that, and, we LOVE PactSafe and the solutions it offers our customers. That being said, one practical thing PactSafe does is save users’ money. If that doesn’t pump up your jam, not sure what will.

Continue Reading

Three Ways to Manage Legal Risk Through Your Digital Transformation

By Amber Ferrari on Nov 2, 2016 8:00:00 AM

Eliminating paper trails and conforming to digital standards takes a lot of time and work. With all of this cross-over into digital business, enforcing the legality of it all can be an afterthought. Without the right systems tracking what’s executed, the data needed to recreate that contract, as well as the risk you’re exposed to with loopholes in a single provision...could be catastrophic to what you’re trying to do.

Continue Reading

10 Ways to Present Legal Terms at Sign-up

By Amber Ferrari on Oct 26, 2016 11:00:00 AM

Sign-up...NOW! We always want sign-ups to happen as soon as possible, because that means business. But does it mean legal business? If your customers are signing up online and aren’t being prompted to accept your legal terms before sign-up confirmation, it might not.

Continue Reading

Use Clickwraps for Business Contracts

By Amber Ferrari on Oct 20, 2016 7:45:00 AM

Over the last year, we have been following cases of companies such as Dick’s Sporting Goods, Barnes & Noble, and Proflowers.com for posting their website terms online via hyperlink. Attempting to enforce a website’s terms of use this way is called a browsewrap agreement. The enforceability of passive browsewraps has been a toss up for a while and continues to fade. Clickwrap agreements are so much more verifiable. It’s a mystery why more companies aren’t using them within their websites and apps.

Continue Reading

How to Fight Chargebacks & Write Winning Representment Letters with Better Recordkeeping

By Kyle Robbins on Oct 13, 2016 11:12:15 AM

If you're selling nearly any service or product online, there's probably a better-than-not chance that you've dealt with chargebacks, or you're going to soon. A 2012 JP Morgan survey on the subject of online payment fraud found that merchants lost over $1.5 BILLION to chargeback disputes in a single year alone.

Topics: Chargebacks
Continue Reading

How Can E-Commerce Accelerate Business?

By Amber Ferrari on Oct 12, 2016 8:00:00 AM

Just about every company has an e-commerce aspect attributing to their success now, and it’s not by mistake. This strategy is effective because it positively enhances multiple facets of a business. E-commerce isn’t dropping by the wayside any time soon, and here are a few of the key reasons why:   

Continue Reading

What is a Legal System of Record?

By Caitie Parten on Oct 11, 2016 8:00:00 AM

Recording important things isn’t new; glancing through history there are hieroglyphics, cassettes, tape, and now, digital cloud storage. Think of the giant filing cabinet in your parents’ house with any document you could ever possibly need (and all the ones you don’t) that sits there just in case. Having all of the records in that filing cabinet isn’t a bad thing- you may need something in there at a time undisclosed to you. Keeping everything on file may seem overzealous to most, but there is something to say about being safe rather than sorry - hence why thousands of people across the globe refuse to throw away anything that might seem important. That’s the foundation to understanding what a Legal System of Record is.

Continue Reading

How to Get on the Self-Service Bus Before it's Too Late

By Caitie Parten on Oct 6, 2016 10:00:00 AM

With services like Uber, TaskRabbit, Blue Apron, and Trunk Club, smartphones have turned into our one-stop-shop for a self-service mindset for customers. This trend of a self-serv economy has become the general expectation and soon, it will no longer be considered innovative for B2B SaaS companies. In order to achieve that one of a kind experience, every service or product purchased should start to be delivered immediately.

Continue Reading

Four B2B Companies You Wouldn't Know Have E-Commerce

By Amber Ferrari on Oct 5, 2016 8:00:00 AM

According to Forrester, the 2019 B2B e-commerce market’s worth is estimated at $1.1T compared to
the B2C market at $480B. This study showed that the two industries generating the majority of market growth are manufacturers and wholesalers. But we know that it doesn’t stop there. Business models are being poked and prodded as distribution channels evolve and pricing becomes even more dynamic. So yes, B2B e-commerce is everywhere; even places you wouldn’t think to look. 

Here is a list of companies that use e-commerce without the majority of people even realizing it.

Continue Reading

What Legal Events You Should be Tracking in your Apps

By Amber Ferrari on Sep 28, 2016 8:00:00 AM

Rather than assuming your online legal is in order, take a second to really take a look at it; are you walking the fine line of wrestling with unconscionability?

Too much work goes into developing a website and mobile apps for everything to not be completely secure. Here are four legal events that you should definitely be tracking on your website and within your mobile apps. And most importantly, they should be implemented properly.

Continue Reading

Contracts in the Self-Service Economy

By Amber Ferrari on Sep 27, 2016 7:30:00 AM

The self-service economy is all about speed. Your phone is the one-stop-shop for on-demand service that has come to be expected. With apps being downloaded by the second, serving customers “later” is no longer an option. The option is, “now”, end of story.

Continue Reading

5 Legal Things to Know for Selling Online

By Amber Ferrari on Sep 23, 2016 8:45:00 AM

Amazon. Ebay. Etsy. Poshmark. Digital marketplaces have made it overwhelmingly simple to sell things online. Opening an Etsy shop is as easy as clicking a button, providing some information, payment, and then you’re on your way! Etsy handles the legal regulations on that end, as do the other examples listed above. But what happens when you are the one responsible for what happens when you sell online?  

Continue Reading

Why you need a clickwrap API

By Amber Ferrari on Sep 22, 2016 8:00:00 AM

So we’ve already been over how a clickwrap API works, but why would you ever need one? Is that really a question? Clickwrap APIs are the best things ever, duh. No but really, what makes someone wake up in the morning and think, “Yes today I need a clickwrap API embedded into my website!” People don’t think that, which has proven to be a problem.

Continue Reading

PactSafe partners with CONTRIB to launch eSignatures.com as a resource for small businesses and consumers.

By Caitie Parten on Sep 21, 2016 8:00:00 AM

As part of its continual effort to reduce the pain and stress involved in the contracting process, PactSafe has partnered with Contrib to launch eSignatures.com today to help everyday small businesses and consumers send and sign contracts on a free or pay-as-you-go basis. eSignatures.com’s registration-free process allows individuals to upload contracts, add signatures, and send contracts -- all without the red tape and hassle of dealing with signing up for a service or downloading an app.

Topics: eSignature
Continue Reading

4 Keyboard Shortcuts to Make You Love Google Drive Even More

By Caitie Parten on Sep 16, 2016 11:36:27 AM

This is a weekly series to help you get to know your computer/apps better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year.

Continue Reading

How does a clickwrap API work?

By Amber Ferrari on Sep 15, 2016 8:00:00 AM

The complex world of software engineering is a fascinating one. The precision required to build out any feature for an app or website takes an army of developers and a lot of time. When it comes to wanting a clickable agreement on your website and automatic digital recordkeeping, that also has to be built. Don’t want to build it? There’s a clickwrap API for that.

Continue Reading

Hey, Developers! PactSafe just got easier to integrate.

By Eric Prugh on Sep 13, 2016 8:00:00 AM

The core of our customer base are developers at companies of all sizes—they are the folks in the trenches writing the code that businesses rely on for all sorts of business purposes. That's why making PactSafe easy to integrate has been a huge focus for us from day one. Today, I'm excited to announce that we've taken huge strides to make those integrations even easier with the launch of our Node.js SDK and Java SDK, an OAuth 2 authorization flow, and the Beta release of our PactSafe for Zapier integration.

Continue Reading

DraftKings' & FanDuel's Terms of Service Still Have Weaknesses

By Amber Ferrari on Sep 8, 2016 9:00:00 AM

Since we last discussed fantasy football, we looked at DraftKings and FanDuel who had faced a number of lawsuits back in 2015 resulting in a federal inquiry. On top of the lawsuits suggesting fraud, negligence, false advertising and more, the fantasy sports moguls had Terms and Conditions binding users to even more provisions in which the validity and enforceability of the terms was questionable. Companies like Safeway and Zappos have been thumped in class action lawsuits because they failed to follow best practices for display and tracking that left their Terms of Use unenforceable. Pending additional lawsuits, it looks as if these fantasy sports sites could be candidates for similar accusations.

Continue Reading

5 Slack Shortcuts to Pump Up Communication and Productivity

By Caitie Parten on Sep 7, 2016 9:00:00 AM

This is a weekly series to help you get to know your computer/apps better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year.

Continue Reading

Announcing: PactSafe for Startups

By Eric Prugh on Aug 23, 2016 7:30:00 AM

Today we are excited to announce a brand new offering: PactSafe for Startups. View the original press release here.

Topics: PactSafe News
Continue Reading

July Release: Filter requests, new signers view, and add images to contracts, and more

By Eric Prugh on Aug 2, 2016 12:08:28 PM

This month's release brings tons of amazing updates to improve creating, sending, and finding the contracts you need to track within PactSafe. We've added the ability to filter your signature requests, add images & tables to your contracts, add dynamic values to your clickwrap contracts, customize how you export, and other improvements to your experience.

Continue Reading

To avoid class actions, start treating your website legal terms like real contracts.

By Brian Powers on Jul 14, 2016 1:33:50 PM

Your online business is humming along, people are signing-up and buying stuff online, all while you assume that the business is protected by the legal terms and conditions that you are (ideally) presenting via some clickwrap agreement.  Then POOF you get sued -- and not just any lawsuit -- but a dreaded class action lawsuit! You think "no problem, our terms and conditions have a class action waiver that requires arbitration."

Continue Reading

PokemonGO's Terms of Service & Privacy Policy are unenforceable legal disasters. Here's why.

By Kyle Robbins on Jul 12, 2016 4:33:51 PM

If you're anything like us here at the PactSafe offices, you're probably spending a few minutes over lunch this week wandering around the streets outside your office trying to catch Pokemon. If you're not, well don't worry -- the guilt, shame, and embarassment of walking around as a grown adult playing an adaptation of a late-90s children's game wears off quickly. There's still plenty of time for you to catch up, reach Level 5, and head over to the nearest Pokemon Gym in your neighborhood to do battle.

Continue Reading

3 apps for SaaS that help you operate like an IndyCar Pit Crew

By Eric Prugh on May 27, 2016 12:15:08 PM

It's such an exciting time here in Indy in preparation for the Indy 500! When I think of the 500, I go deeper than all the drivers. There's SO MUCH that goes into making those cars fast enough to win on race day—the technology, the crews, the mechanics, the sponsors. That's why I wanted to share my own recommendations for how you can collaborate with employees, customers, and more better within your own business.

How much time per day do you spend replying to internal email? Or rely on email to manage internal processes? Or hate your customer support system? Here at PactSafe, we've been able to establish some awesome productivity & collaboration practices from Day 1. Really, I'd like to think of our team as efficient as one of Roger Penske's legendary Pit Crews. There are a lot of apps that have enabled the perfect level of collaboration to help us do our jobs as efficiently as possible. To the point where PactSafe has eliminated internal email. We reserve email exclusively for customer, investor, and partner communications. These are the apps I'd recommend to any business looking to up the collaboration game (while also upping the productivity game). 

Continue Reading

How to delete words like a Jedi (a May the 4th special)

By Eric Prugh on May 4, 2016 5:16:40 PM

This is a weekly series to help you get to know your computer better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year. View my last post here.

Sometimes working with a computer feels like you're fighting the Dark Side. Especially if you continuously keep messing a word up you just can't seem to spell right ... Might make you a little angry...

<PECK PECK PECK PECK PECK PECK> as you smash away at the Delete or Backspace button on your keyboard. There has to be a better way than deleting one letter at a time when you want to revise a sentence or delete a line of text. Fear not! Today's Mac shortcut (also can be done on a PC!) will help you delete entire words or lines of text purely with your mind... Or... a really cool keyboard shortcut. Let's dive in!

Continue Reading

Enforcing Clickwrap Agreements is Becoming More Difficult

By Brian Powers on Apr 15, 2016 11:58:00 AM

Remember the good 'ole days of carefree clickwrapping?  

Slap a checkbox on a form, create a link to a set of legal terms, and POOF you have a contract! (Ok so it never worked that way, just ask TransUnion or GoGo.)

In the past, judges have thumped clickwrap agreements for poor design, confusing presentation, and other no-no's that could typically be avoided with a bit of forethought.  A recent federal court order shows that courts (and lawyers) are really starting to dig into how clickwraps work, and what goes on behind the scenes.

Topics: Clickwraps
Continue Reading

These 5 Gmail shortcuts will make you an email wizard

By Eric Prugh on Mar 25, 2016 11:01:49 AM

This is a weekly series to help you get to know your computer better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year. View my last post here.

Gmail has over 1 BILLION monthly active users and has become an amazing communication tool for small, medium, and large businesses alike with their growth with Google Apps for Business. We use it and love it—and of course, as soon as I moved to Gmail for business (from Outlook), I had to learn all the shortcuts to make the most of my emailing needs. 

So let's look at 5 amazing time-saving Gmail shortcuts that will make you an email wizard.

Continue Reading

Closing deals starts with contract management

By Amber Ferrari on Mar 21, 2016 4:15:00 PM

Furthering employee education often begins with communication skills, leadership, and teamwork--which are surely integral components of a functioning workplace. However, if you could create value within other facets of your business, wouldn't you?

Continue Reading

PactSafe is Hiring! Now: Account Executive & Senior Software Engineer

By Amber Ferrari on Mar 16, 2016 2:24:54 PM

Do you want to build your own career path in a young, hungry, SaaS startup? Have you ever visited the hip, culturally booming Broad Ripple Village? Are you interested in working there on a regular basis in prime real-estate walking distance from coffee shops, restaurants, and cultural trails? Does a company space ship mean anything to you?

Continue Reading

Mac Shortcuts: 3 faster ways to find stuff (+ 1 way to faster math)

By Eric Prugh on Mar 11, 2016 8:50:19 AM

This is a weekly series to help you get to know your computer better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year. View last week's post here.

For the uber organized, keeping folders, adding tags, and structuring things in a way to easily find files and materials might be a habit. So often, though, I lose track of files almost immediately after I save them. If only there were an easy way to search! Well, you're in luck! This week, I'm going to give you the Mac shortcuts (or Macbook shortcuts) you need to find all the amazing information you've got stored on your computer.

Continue Reading

How can clickwraps help SaaS companies?

By Amber Ferrari on Mar 8, 2016 12:13:04 PM

Anyone can be closing fully-enforceable sales processes online with a single click. That goes for SaaS companies, too -- whether you've got a 'BUY ONLINE' option available or not. Amazon's one-click purchase checkout system doesn't have to be reserved for the biggest companies in e-commerce or online retailers. You too can do business faster, today

Continue Reading

3 Mac shortcuts for beginners that will change your life

By Eric Prugh on Mar 4, 2016 12:00:00 PM

This is the first of a weekly series to help you get to know your computer better by learning the shortcuts that help you move faster across or within the apps you know and love. It takes practice, but habit forming shortcut usage can add up to days worth of time savings in a year.

At PactSafe, we're all about making business happen faster, and our tips don't just include website legal agreements. What better way to move faster than to get to know your computer better and learn some super handy Mac shortcuts or Macbook shortcuts! We're mostly a Mac shop here, so I thought I'd start by promoting some little known tips to the layman Mac user.

Too many times I watch Mac users not be as efficient as they possibly can be—meaning, they click the mouse too much! The keyboard shortcut is your friend. Whether it's switching between apps, windows, or tabs... our lives are constantly multi-tasking across apps or within our browser and can create a LOT of clicks. Apple has made incredibly easy devices to use, but they've also instilled plenty of shorthand goodies to help you work faster than you thought possible. So let's dive in.

Continue Reading

How can clickwraps help your business?

By Amber Ferrari on Feb 29, 2016 12:36:15 PM

Knowing what clickwrap and browsewrap agreements are and how they function is a step in the right direction when it comes to wrapping your mind around one-click agreements. Understanding why those agreements can benefit your business, though? That requires digging a little deeper.

Clickwraps can function on your website when it comes to enforcing your online terms, but also serve as a contracting tool and the easiest way to sign. If you don’t think clicking-to-sign is worth your time, check out this case and the reality of how words really can go a long way.

Continue Reading

4 ways trading paper contracts for eSignatures will change how you work

By Amber Ferrari on Feb 22, 2016 2:20:28 PM

Organization is vital to success. We are always looking for ways to communicate better, maintain focus, and collaborate efficiently. Closing deals is how you make money; however, trying to make money amidst disorganization is chaotic. 

Automation is the root of of organization because you don't have to think about it. What would you do if the contracts you created and signed were safely filed away for you?

Trading paper contracts for eSignatures can help you get there, AND it will completely change the way you work.

Continue Reading

Exactly how legal is my eSignature?

By Amber Ferrari on Feb 19, 2016 8:30:00 AM

While we definitely can’t vouch for all eSignature platforms, PactSafe Transact is our Signature Acceleration Platform that certainly renders a legal signature.

How do we know that? We like to follow laws!

Continue Reading

eSignatures: up close & personal

By Amber Ferrari on Feb 18, 2016 11:05:58 AM

There are a lot of misconceptions about eSignatures; some rumors say they aren’t legally binding or that using online signature platforms creates extra work for users. What’s true? What’s not? Let’s clear the air by getting down and dirty with these common questions.

Topics: eSignature
Continue Reading

PactSafe’s evolution to become the Signature Acceleration Platform

By Brian Powers on Feb 17, 2016 12:00:00 PM

Yesterday was a big day for PactSafe as we launched Transact, our new “click-to-sign” product that allows businesses to quickly and easily get contracts signed with one click. It's a big step for us, and a very calculated one that was driven by one thing - it's what our customers wanted.

Continue Reading

PactSafe launches ‘Transact’ to accelerate and transform the way businesses send, negotiate and sign contracts.

By Brian Powers on Feb 16, 2016 8:00:00 AM

Transact speeds up the painful process of getting contracts signed with the fastest eSignature solution available.

Continue Reading

Year in Review: 10 milestones from 2015

By Amber Ferrari on Dec 21, 2015 11:31:55 AM

From moving on in to moving on up— launching products and launching parternships, PactSafe has had a tremendous year and we couldn't have done it without your support! While we plan on taking 2016 by full force, let’s first take a second to look back on our noteworthy moments from 2015.

Continue Reading

Lawyers will exploit weaknesses in DraftKings' & FanDuel's Terms of Service. Here's why.

By Brian Powers on Dec 17, 2015 1:30:00 PM

 Author: Brian Powers, Founder and CEO of PactSafe, Inc / licensed attorney

© 2015 PactSafe, Inc, All Rights Reserved

By now, you're likely familar with daily fantasy sports powerhouses DraftKings and FanDuel and the controversy surrounding the two in recent weeks. Added capital, wild success, and a relentless advertising blitz helped to raise suspicions about the companies' practices—some of which were confirmed when reports surfaced that employees of the companies were using inside information to win large sums of money playing the games on the competitors’ platform. Since that time, the two companies have been served with a number of lawsuits for fraud, negligence, racketeering, and false advertising, in turn, facing heightened scrutiny from regulators. A federal inquiry is already underway into the industry's practices. Nevada has already demanded the sites become properly licensed in the manner of a sports book. But, the industry's most threatening move might come from the state of New York, where the state's Attorney General has requested an injunction to keep the sites from operating within the Empire State's borders.

Continue Reading

TRUSTe partnership with PactSafe in summary

By Amber Ferrari on Dec 7, 2015 11:57:33 AM


Today marks the announcement of PactSafe's partnership with TRUSTe to help companies manage challenges of implementing Model Contract Clauses and remain compliant with EU data protection laws. 

Continue Reading

One Less Thing for Developers to Code This Holiday Season

By Amber Ferrari on Dec 3, 2015 2:47:05 PM

From vampires and witches on Halloween to stuffing induced food comas and onward—it seems as the season of holiday spending has snuck up on us once again.

Continue Reading

5 Online contract management mistakes SaaS startups make

By Amber Ferrari on Nov 24, 2015 3:11:24 PM

So you have a startup, or are thinking about starting one. Congrats! We’re proud of you. Finding that million dollar idea takes passion and perseverance—something not everyone has! Now let me ask you...have you reached that “Oh shit” moment yet? The moment where you say, “Oh shit! This is really happening. How do I make sure my agreements with clients are secure?!”

You probably haven’t. That’s because most people don’t reach that moment until something goes really wrong. Not, “missed the electric bill” wrong—more like, “oh shit, we’re getting sued for millions of dollars” type of wrong.

Continue Reading

What a week! PactSafe Launch Party at TwoDEEP Brewing Company

By Brian Powers on Nov 19, 2015 4:03:02 PM

The last week has been filled with excitement for the PactSafe team as they first announced several major accomplishments, including additional funding, a new developer API called Vault, and the completion of San-Francisco based Acceleprise program.

Continue Reading

New court ruling reaffirms that clickwraps can serve multiple purposes

By Kyle Robbins on Nov 12, 2015 9:30:00 AM

It's more than just terms of service and privacy policies. This article not only details the latest case involving terms of service and clickwrap agreements, but provides examples of how clickwrap agreements continue to work wonders for business legal. 

Continue Reading

PactSafe Gains Momentum: Secures $1.2M in Total Funding, Launches New Developer API, and Completes San Francisco-Based Acceleprise Program

By Brian Powers on Nov 11, 2015 4:00:00 PM

It's a proud day for me and my team. Today, it is with great excitement that we announce PactSafe has raised over $1.2M in total funding, has launched a new Legal API called Vault for embedding contracts anywhere, and is completing the prestigious Bay Area Acceleprise program. It’s because of you—our customers, partners, investors, and friends—that we are where we are today. And we’re just getting started.

Continue Reading

Does updating your website terms suck? Try this.

By Amber Ferrari on Nov 4, 2015 4:15:56 PM

Isn’t it enough that your day is already filled with managing business affairs, legal affairs, and making sure that all of your clients are happy? And that barely covers the broad spectrum of what you undertake in a single day. After countless hours of drafting legal agreements, waiting for revisions and approval, managing the liaison between you and the development team to make sure changes are actually implemented and up-to-date, then still having to test the agreements on the website, you’re putting in unnecessary hours for the menial task of publishing your latest draft—not even speaking to the opportunity cost of your missed work.

Continue Reading

Help us welcome Kate Davis to PactSafe!

By Amber Ferrari on Nov 3, 2015 12:09:28 PM

In tune with the changing of the seasons, Autumn has brought PactSafe lots of positive change this past month! As we roll further into Q4—our involvement with Acceleprise is coming to a close, we are adding artwork to our office walls, and desks have been rearranged to make room for our newest team member, Kate Davis.

Continue Reading

YouTube Red's new terms of service have some users feeling, well, red

By Kyle Robbins on Oct 29, 2015 11:26:41 AM

Wondering why you can't find content from places like ESPN or Grantland on YouTube anymore? It all has to do with the site's new YouTube Red premium service, and yup, you guessed it — a terms of service update.

Continue Reading

4 Reasons Your CMS Doesn’t Work for Legal Content: Overview

By Amber Ferrari on Oct 23, 2015 11:30:00 AM

Content management systems allow easy updates, quick access to reusable content, blog organization, and features on features on features! Maybe you’re a Wordpress gal or a Squarespace chap; either way, you understand the great, simplifying features that you rely on your CMS for every day.

While it seems like these sidekicks cover your back, there are some things it can’t do. Think of that cool Ninja blender you bought with the high wattage, pureeing genius, but the inability to wash itself. What? I still have to wash this? But, it’s a Ninja blender…

Your website CMS is designed for two types of people within your company: your marketing team and your development team. Legal is typically an afterthought as they aren't the ones buying the CMS to begin with. One problem, though—lawyers and judges don't care. This eBook will clue you into why this is a big deal. The trick is in the design and tracking of legal pages — some designs & implementations will open your company up to risk and some won't, and this ebook will help you navigate the design best practices that could keep your company out of serious trouble.

Continue Reading

5 Simple steps to solving your US-EU safe harbor problem: Overview

By Amber Ferrari on Oct 20, 2015 12:01:58 PM

By now, you’ve probably heard about the latest ruling in the EU over the Safe Harbor of customer data with the US.

Well, on October 6, 2015, the US-EU Safe Harbor was repealed by the highest court in the EU making it infinitely more difficult for business to carry on as normal when it comes to communications between the US and EU.

Continue Reading

How business legal can influence customer micro-moments

By Amber Ferrari on Oct 14, 2015 12:00:00 PM

I missed a phone call from the car dealership while listening to a voicemail from my doctor’s office, got a calendar notification cancelling my morning coffee meeting, browsed a sale from a retail email, and accepted two friend requests all while walking into 7:00p.m. Zumba class.

More online searches and interactions are taking place on mobile devices now more than ever before.

These little moments between our everyday activities, found in Google's guide, "Winning the Shift to Mobile," are called micro-moments. They’re the “I-want-to-know,” “I-want-to-go,” “I-want-to-do,” “I-want-to-buy” moments that every marketer should know about. Because I already know that you’re thinking that managing any type of business legal isn’t the same as being a marketer, I’m going to save us some time and call a spade a spade by saying that your spade is wrong. You’re always a marketer. You market who you represent and you market yourself.

Because ain’t nobody else tryna.

Continue Reading

Legal technology means kissing 1995 goodbye

By Amber Ferrari on Oct 12, 2015 11:45:00 AM

Tracking hours in six-minute increments...old case files sitting wall to wall in an office...it’s 2015, so why does it feel like 1995?

The Atlantic recently published an article about law firms and legal teams being trapped in 1995 and the changes they are about to encounter.

Apparently, it is going to be a rude awakening, and not all lawyers are ready.

Continue Reading

8 user-friendly resources for every stage of online contract management—PART 2

By Amber Ferrari on Oct 7, 2015 3:30:00 PM

Our first edition of “8 user-friendly resources” highlighted online legal software that was pretty well-known. Maybe you haven’t used the previous tools yet, but with legal technology and innovation on the rise, there’s a chance you’ve heard of them.

Crazy as it sounds, there are even more apps and services out there just waiting to assist all contractual matters. From writing to signing to managing contracts. PactSafe knows how tedious that legal process can be and will be the first to tell you that it can and should be simplified!

Continue Reading

8 user-friendly resources for every stage of online contract management

By Amber Ferrari on Oct 5, 2015 12:00:00 PM

Paper trails, drawn out document drafting, lost records, mullets, and cargo shorts are all on the out. (Sorry, dads!) Writing, signing, and managing contracts should not be as complicated as it is often made out to be. These useful online tools are all easy-to-use and take online contract management to new heights.

Starting a business? Already have one? Moving from paper to digital? Check out these websites and apps...soon!

Continue Reading

Apple's online privacy policy puts protection before profit

By Amber Ferrari on Oct 1, 2015 11:45:00 AM

You may remember a few months back when we asked you to see which social media network owned your soul. It is important to understand what you have agreed to on websites with differing standards when it comes to your information, privacy, and user-agreements.

While online privacy policies waver from readable to ridiculous, one sought-after company is doing its best to lead the industry with integrity. Get ready for all of the consumer-feels as we break down what Apple is up to.

Continue Reading

7 start-up killers to consider for managing risk

By Amber Ferrari on Sep 30, 2015 8:00:00 AM

Managing risk is not an easy feat in any company. One big decision can make or break an entire business' success. When considering entrepreneurship especially, you run the risk of overlooking key priorities that could leave a mess you don't want to deal with.

Familiarize yourself with the following start-up killers. Manage risk early and often!

Continue Reading

Online contract management, loyalty, and the Cloud

By Amber Ferrari on Sep 28, 2015 4:30:00 PM

Call of Duty, Jury Duty, Carpool Duty, Civic Duty...all things that garner very specific opinions from people…  

But, what about The Duty of Loyalty? In corporate law, The Duty of Loyalty involves corporate directors having the legal responsibility to avoid conflicts of interest. The business comes before personal interest.

Continue Reading

5 things you need for your startup's Terms of Service

By Brian Powers on Sep 25, 2015 2:32:48 PM

If you have a tech startup, whether you are selling specialty shoes or have a cool new SaaS product, you'll need a good Terms of Service for your website, product or app. Your Terms of Service should be like any other contract you would have with a customer — it should define the business and legal relationship between you and the customer. Here are 5 things that any Terms of Service should have.

Continue Reading

6 ways legal is changing for the better

By Amber Ferrari on Sep 23, 2015 5:11:54 PM

In an industry that has always seemed pretty set in its ways, many will be happy to hear that the legal industry is gaining some flexibility. Whether you are a lawyer, teach law students, are in law school, develop legal software, work with lawyers, or are married to one, this article will get you excited about the ways legal is changing for the better. 

Continue Reading

AVG challenges industry with one-page online privacy policy

By Amber Ferrari on Sep 18, 2015 3:12:59 PM

Online security company, AVG® Technologies, released a one-page online privacy policy as a way to provide first-time customers with the opportunity to be notified of AVG’s commitment to their users via comprehensible text.

AVG CEO, Gary Kovacs, pledged for a safer Internet for everyone back in March while delivering the keynote address at Mobile World Congress in Barcelona.

Continue Reading

Legal trends: why they're just as much about people as technology.  

By Amber Ferrari on Sep 16, 2015 12:00:00 PM

The paradigm shift within legal is huge right now; innovation and simplification of everyday processes are being turned over to technology, law schools are implementing these practices early on, and lawyers are freaking out.

Continue Reading

Delaware is serious about website Privacy Policies. Who's compliant?

By Kyle Robbins on Sep 15, 2015 12:16:13 PM

It's not just online retailers or SaaS companies that need to worry about conspicuous posting of terms online anymore. If you're collecting consumer data in some states, you're required by law to have your privacy policy posted clearly, conspiciously, and out-in-the-open.

Continue Reading

30 million reasons to be careful updating website Terms and Conditions

By Brian Powers on Sep 2, 2015 11:00:33 AM

Earlier this year we wrote about the Safeway class action lawsuit, and how it is a perfect example of why updating / modifying your website terms and conditions should be done in a methodical way. To recap:

Topics: Clickwraps
Continue Reading

8 legal terms to know for doing business online

By Amber Ferrari on Sep 1, 2015 12:13:41 PM

Since arriving at PactSafe headquarters, there have been multiple terms thrown out there leading me to stare blankly at our COO, Eric, and say, “Eric…I have no idea what that means…” Which is typically followed by a chuckle and a thorough explanation on what the heck is happening.
Often times, however, I’ve found that I know exactly what our PactSafe team is talking about — I just never knew any of these things had names!
While making this realization, I considered that some of our digital legal soldiers out there may be struggling with similar situations.

This article will act as a quick guide to digital legal terms and point you in the right direction for doing business online.

Continue Reading

Here's what developers need to know about digital legal record keeping

By Amber Ferrari on Aug 27, 2015 2:36:00 PM

Lately, we have been encouraging lawyers and companies to check, double check, and re-check their privacy policies and terms of service to make sure they are enforceable.

And that is extremely vital when working to protect your interests while maintaining your reputation as an honest, trustworthy, customer-friendly company. (Have no clue what I’m talking about? Read it again!)

But rest assured, we have not forgotten the developers; the crux of the operation that make digital businesses a reality!

Below are tips for developers on designing website terms of service, terms of use, and terms and conditions. All of the terms! Check it out.

Continue Reading

AT&T's got rules. And you're already following them.

By Amber Ferrari on Aug 24, 2015 3:47:39 PM

AT&T: you’re breaking my heart! With all of this buzz about Spotify’s recent privacy policy situation, AT&T almost skidded by without blemish when news was reported on August 18 that some pretty important details of their privacy policy are more difficult to opt out of now, than ever.

Continue Reading

Spotify's new privacy policy made the internet mad for no reason. Here's how to prevent that.

By Kyle Robbins on Aug 21, 2015 11:33:00 AM

On the web, perception is reality.

Continue Reading

Worried About Class Actions? Consider Using Arbitration Provisions Online

By Brian Powers on Aug 18, 2015 11:20:00 AM

Class actions are a major pain for big companies.  In fact, a recent survey by Norton Rose Fullbright, polling more than 800 corporate counsel, revealed that class action lawsuits were the most important legal issue impacting their companies.

Continue Reading

Make Your E-Commerce Agreement Count

By Amber Ferrari on Aug 17, 2015 4:21:00 PM

We keep stressing this idea that privacy policies are important, and for good reason! They are! But, there is a difference between simply having a privacy policy and having an effective privacy policy.

Continue Reading

Clickwraps That Don't Suck - Edition 2 - The Lego Movie App

By Brian Powers on Aug 14, 2015 11:23:14 AM

We take clickwraps pretty seriously here at PactSafe!  And you should too!  If you click on clickwraps as a consumer, you very likely are agreeing to become a part of a HumancentiPad.  And if you are business with a clickwrap that sucks, well you may already be having super fun times in court.

Continue Reading

Top 10 List: PactSafe's First Month at Acceleprise

By Amber Ferrari on Aug 13, 2015 2:00:00 PM

In case you are just tuning in, PactSafe is fortunate to be participating in Acceleprise right now  an awesome accelerator based out of San Francisco focused on enterprise software, founded in 2014, and backed by a roster of great SaaS founders and executives. This accelerator goes above and beyond company dreams providing funding, mentorship, office space, access to potential investors and customers, and community support to promising early stage SaaS companies over a four-month program.

Continue Reading

Readable v. Ridiculous: Privacy Policies

By Amber Ferrari on Aug 12, 2015 6:03:45 PM

All too often, privacy policies and other online terms are thick, dense, and hard to understand for an average consumer. As consumers have grown more conscious of what they’re signing -- or clicking -- away, there’s been pressure on companies to make these terms more easy-to-digest.

Continue Reading

Smart, Connected Contracts Are Coming

By Brian Powers on Aug 10, 2015 10:30:00 AM

Contracts.  

For 100s of years they have been pretty much the same damned thing.  You know, static, paper based contracts with handwritten signatures and lots and lots of words. Those words are obviously important - they detail things like :

Topics: Clickwraps
Continue Reading

Don't Get Sued: 3 Cases in Website Privacy You Can Learn From

By Amber Ferrari on Jul 30, 2015 11:27:00 AM

Companies who disclose their app or website privacy policy to customers through understandable terms are typically happy campers for two reasons: 1. Their customers are happy! 2. They aren’t getting sued. We’re going to cover 3 recent cases where 3 companies have either faced an adverse legal decision or some seriously bad press.

Continue Reading

PactSafe Closes $880,000 in Seed Funding, Joins Acceleprise

By Brian Powers on Jul 28, 2015 1:22:00 PM

For Immediate Release

Seed round led by Acceleprise SF, Elevate Ventures, Vulpes Testudo Fund, and private angels, intended to fuel growth and development of its Digital Legal Engine.

INDIANAPOLIS, Ind. -- (July 28, 2015) -  PactSafe, the digital legal engine for the web, mobile, and the internet of things, today announced that it has raised $880,000 in seed funding from Acceleprise San Francisco, Elevate Ventures, Vulpes Testudo Fund, and a number of private angel investors, oversubscribing its planned $800,000 round.  PactSafe will use the funds to enhance its product and further expand sales and marketing efforts.  PactSafe has also joined Acceleprise SF's 3rd class of its San Francisco based enterprise SaaS (Software as a Service) accelerator program.

PactSafe is a digital legal engine that enables contracts of the web, mobile, and the internet of things to be smart and connected. The PactSafe widget and API connects legal contracts to all of a business’ online transactions, making it easy to manage those agreements while automating the record keeping process and providing advanced legal analytics.  With PactSafe, businesses are able to more efficiently manage the legal risks associated with conducting business online while also achieving high levels of transparency with its customers.

“PactSafe is the first application that gives businesses and their legal teams control and visibility into the billions of legal transactions that occur everyday online when people click “I Agree,”  said Brian Powers, CEO and founder of PactSafe. “Acceleprise SF, Elevate Ventures, Vulpes Testudo Fund, and our other investors share in our vision of becoming the standard businesses and consumers trust for their online legal transactions.”

With the investment from Acceleprise SF, PactSafe also becomes the first Indianapolis based company to join the San Francisco based accelerator.  In addition to capital, Acceleprise provides San Francisco office space, access to world-class mentorship, and access to potential investors and customers, over an immersive 4-month program.

“We are very excited to have PactSafe join our latest cohort of SaaS companies,” said Michael Cardamone, Managing Director of Acceleprise SF.  “It's clearly a large market, and PactSafe’s solution solves an obvious problem for many companies.  The combination of Brian's legal background and the rest of the PactSafe team's software background is the perfect combination to take advantage of a massive opportunity.”

About PactSafe

PactSafe is an Indianapolis based technology company. PactSafe has built the world's first digital legal engine powering the smart, connected contracts of the web, mobile, and the internet of things. The company’s advisory board includes leaders from LegalZoom, Salesforce, ZipRecruiter, and a former Amazon in-house counsel. The company has raised $880,000 in seed funding from Acceleprise SF, Elevate Ventures, Vulpes Testudo Fund, and is a member of Acceleprise’s San Francisco based enterprise SaaS accelerator program. For more information, visit www.pactsafe.com, or  access the PactSafe press kit here.

About Acceleprise San Francisco

Acceleprise San Francisco is an enterprise software focused accelerator founded in 2014 backed by a roster of great SaaS founders and executives.  Acceleprise San Francisco is the West Coast headquarters for Acceleprise, a leading enterprise accelerator started in Washington, D.C. Acceleprise San Francisco provides funding, mentorship, office space, access to potential investors and customers, and community support to promising early stage SaaS companies over a four-month program.

###

Contact: Amber Ferrari
Associate Marketing Manager
Tel: 317-449-3531
Email: amber@pactsafe.com

Continue Reading

11 free SaaS apps & tools for your SaaS startup that you need day 1

By Eric Prugh on Jul 24, 2015 4:30:33 PM

Startups are an amazing thing — it's never been easier to get to work in building & launching a SaaS (Software as a Service, cloud, whatever) product than it is today. Obviously, building a happy customer base and a sustainable business is something different altogether, but we won't cover that here.

Continue Reading

You Need to be Tracking The Versioning of Your Terms of Service. Here's Why.

By Kyle Robbins on Jul 20, 2015 1:16:00 PM

Our world isn't static. Your online legal agreements aren't either. If you're working as an attorney that oversees this drafting process, you know that you're busy multiple times a year with revisions or updates that need to be published to keep your company protected and your consumers notified.

Continue Reading

Streamline Your Sales Order Forms by Putting Legal Terms Online

By Brian Powers on Jul 17, 2015 7:57:00 AM

Whether your business sells a Saas product or plastic widgets, your sales people probably use some sort of paper order form to close plenty of deals. Even if you have attempted to move the entire sales process online, you likely still will have deals that close offline. As if contract management wasn't already difficult enough, the combination of online sales and offline sales make it much more difficult to keep track of things. However, with a little planning (and of course the right tools), you can not only make this process easier to manage, you can also streamline your entire sales process.

Continue Reading

Welcome Jason Everhart to PactSafe!

By Amber Ferrari on Jul 10, 2015 8:21:16 AM

This week at PactSafe, we have added tables, chairs, more desks, monitors, and walls of whiteboards to our space. You can now sit in almost every room! We also added Director of Business Development Jason Everhart to our team. Being pretty fresh to the world of PactSafe myself, I asked Jason these questions to help everyone get to know him a little better.

Continue Reading

Are most clickwrap agreements on the web enforceable? We surveyed 1,000 websites to find out.

By Kyle Robbins on Jul 6, 2015 12:23:16 PM

Browsewrap agreements aren't the only type of online legal agreement that could bring you trouble online.

Continue Reading

Welcome PactSafe's First Orr Fellow, Amber Ferrari!

By Eric Prugh on Jul 2, 2015 11:44:27 AM

We here at PactSafe are having an awesome time as we build our business — we're experiencing great growth, filling out our new office space, and hiring some awesome people! As a young company, we were thrilled and honored to be included in the Orr Fellowship program and bring our first ever Orr Fellow on board, Amber Ferrari. She just started this week and I asked her to share a little bit more about herself. She was kind enough to answer the questions below.

Continue Reading

Online Legal Agreements: What One Guy Found Out Wasn't Pretty

By Amber Ferrari on Jul 1, 2015 12:41:11 PM

For Guardian reporter Alex Hern, thinking about all the small print on the Internet made him want to die... so he took seven days to read 146,000 words of various companies’ Terms of Service, and the result? It made him want to die even more.

Continue Reading

We surveyed browsewrap agreements across 1,000 top websites. Here's what we found out.

By Kyle Robbins on Jun 29, 2015 7:09:42 AM

If you've followed our blog at all, you already know that using a browsewrap agreement to bind consumers to terms on your website isn't the best practice for organizations looking to keep legal risk away. But we often receive the question -- well, isn't everyone else doing it? Sure, we knew there were some sites or companies that weren't overly concerned with protecting legal risk and were much more concerned with the "user experience" or the "aesthetic value" of the page. (We'll put those in quotation marks -- because it's plenty easy to preserve both while providing the user more-than-adequate notice.)

Continue Reading

Clickwraps That Don't Suck (Edition 1)

By Brian Powers on Jun 26, 2015 12:29:00 PM

coollogo_com-10233332

We write a ton on this blog about clickwrap best practices, but we rarely highlight the awesomely-most-likely-enforceable clickwraps we see. Starting today, we'll periodically be giving some love to websites that are doing it right!

Topics: Clickwraps
Continue Reading

Know your privacy rights for Facebook or Google with this add-on

By Eric Prugh on Jun 25, 2015 9:07:07 PM

As someone who's grown up living and breathing technology, there are very few pieces of personal data I put out on the internet that I care about keeping to myself. I've embraced the oversharing — but there are quite a few things that Facebook, Google, Instagram, and Twitter know about me that still make me a bit anxious were they to get out there publicly or fall into the wrong hands.

Continue Reading

Best Practices for Clickwrap Agreements

By Brian Powers on Jun 23, 2015 8:41:43 AM

If your website employs a Clickwrap agreement, there are a number of practices you should follow to make sure that agreement is enforceable should you ever need to enforce it. Your clickwrap agreement is there for a reason - and is likely intended to provide all sorts of legal protections for your website / business (disclaimers, limitations on liability, binding arbitration…lots of stuff…talk to your lawyer!) – but if its not enforceable then it does you no good at all. Below are some of the best practices we have found:

Continue Reading

Want to lose a lawsuit because of your browsewrap or clickwrap agreement? Here's how to do it.

By Kyle Robbins on Jun 22, 2015 9:14:25 AM

Your company spends hours, maybe even days or weeks, perfecting the terms of use and other legal terms listed on your website. They're written with peace-of-mind in mind, designed to protect you from the worst-case scenario when you're served with a lawsuit from an angry consumer or partner. And in most cases, those provisions written into your terms designed to protect you would normally hold up when written into a paper contract.

Continue Reading

Did Apple try to pull a terms-of-service 'fast one' with new iOS news app?

By Kyle Robbins on Jun 19, 2015 7:13:23 AM

iOS 9 will feature the new Apple News app, but will it lead to lawsuits from publishers?
Continue Reading

The Definitive Guide to Website Legal Agreements - A Recap

By Brian Powers on Jun 18, 2015 6:29:36 AM

 

Continue Reading

Social Media Privacy Policies exposed: Who owns your soul?

By Eric Prugh on Jun 11, 2015 6:20:32 AM

An amazing report from Pew Research Center was recently released that cut to the core of some of the real privacy concerns of consumers today. One of the amazing stats revealed that "69% of adults say they are not confident that records of their activity maintained by the social media sites they use will remain private and secure." We decided to dive into the privacy policies of some social media sites like Facebook, Twitter, Pinterest, and Instagram. What we found might surprise you. It also might not if you're in the 69% who are skeptical of social media privacy in general.

Topics: Infographic
Continue Reading

PureTick reduces online disputes with PactSafe

By Eric Prugh on Jun 9, 2015 12:29:10 PM

When your customers are signing up for your service online, it's imperative that they understand what they're agreeing to or it may lead to financial disputes, disputes over the terms & conditions, or otherwise. Alex Wasilewski at PureTick found this all too difficult when getting disputes from a bank or from customers claiming to have never seen PureTick's Terms of Use. But let's learn a little bit about his business and why he needed a solution to help handle some of these disputes with customers.

Continue Reading

What companies can learn from PayPal's Terms of Service blunder

By Kyle Robbins on Jun 8, 2015 7:11:58 AM

Don’t get caught trying to pull a “fast one” on your users or customers.

Continue Reading

Tips and Best Practices for Browsewrap Website Legal Agreements

By Brian Powers on May 26, 2015 10:25:12 AM

If your website employs a browsewrap website legal agreement, there are a number of practices you should follow to make sure that agreement is enforceable should you ever need to enforce it. Typically, browsewrap website legal agreements are intended to provide all sorts of legal protections for your website / business (disclaimers, limitations on liability, binding arbitration...lots of stuff...talk to your lawyer!) - but if its not enforceable then it does you no good at all. Below are some of the best practices we have found based on scouring millions (well maybe not millions) of pages of case law on the subject.

Continue Reading

Restricted Stock Unit Agreement In a Clickwrap Upheld

By Brian Powers on May 19, 2015 10:32:53 AM

Most people think of "clickwraps" as being associated with digital legal agreements such as "terms of use", "terms of service" and "privacy policies." Makes sense, the clickwrap came about as method for businesses to enforce just those types of agreements. But that is not all a clickwrap can be used for. A properly designed and tracked clickwrap agreement could be used for almost any kind of contract - not just the traditional digital legal agreements that are ubiquitous with internet use.

Continue Reading

Are Your Website Terms of Service Enforceable?

By Brian Powers on May 14, 2015 5:00:13 AM

When a user visits a website or uses the services provided by a website, that visit or use if typically governed by a set of website legal agreements, one of which is commonly referred to as a “Terms of Service.” Since these agreements defy the conventional manner in which contracts presented and accepted, the enforceability of these contracts is often misunderstood and challenged in courts.

Continue Reading

The PactSafe World Headquarters is open!

By Eric Prugh on May 12, 2015 12:01:16 PM

It's been a long, crazy ride over the last 3 months since we launched, but needless to say we are incredibly excited about the vision of the Digital Legal Engine and where our software is going. We've grown our incredible team to 4 people with the experience in law, sales, product, and engineering to scale our business to the next level.

Continue Reading

PactSafe Software Enables Fenner’s Law Firm to Provide Legal Services Online

By Brian Powers on May 5, 2015 4:40:42 AM

FOR IMMEDIATE RELEASE

Technology Allows Lawyers to Manage Digital Legal Agreements Securely and Effectively

INDIANAPOLIS and CHARLOTTE, NC – May 5, 2015 – Indianapolis-based software company PactSafe, Inc. (www.pactsafe.com) announced today that Charlotte-based Fenner’s Law is using PactSafe™ technology to establish digital legal agreements with its clients. For Fenner’s Law, the key to delivering legal services online was the ability to obtain a valid online retainer agreement that had been read before their clients clicked their assent. This capability enables Fenner’s to successfully offer its legal services online and become competitive with other online service providers.

Continue Reading

(Part 2: Record Keeping) 3 Website “Terms of Service” Design No-No’s for Developers

By Eric Prugh on May 1, 2015 6:41:45 AM

This blog post is the second in a three-part series designed for developers on design of your website terms of service, terms of use, and terms & conditions. See part 1 here.

Continue Reading

The Case for a Digital Legal Engine: Why Traditional Contract Principles Have Failed Online

By Brian Powers on Apr 29, 2015 4:09:32 PM

Traditional Contracting and Recordkeeping

The contract. Something that has been used to memorialize agreements between 2 or more parties since the beginning of time (well maybe not that long). Most people know, whether a lawyer tells them or not, that in order for a contract to have any meaning:

Continue Reading

Poor Clickwrap Design Can Kill Your Website Terms of Use

By Brian Powers on Apr 28, 2015 5:00:11 AM

Another day, and another case where the design of a clickwrap agreement renders a business's terms of use unenforceable.

Continue Reading

3 Website "Terms of Service" Design No-No's for Developers (Part 1)

By Eric Prugh on Apr 23, 2015 9:48:16 AM

This blog post is the first in a three-part series designed for developers on design of your website terms of service, terms of use, and terms & conditions. See part 2 here.

Continue Reading

Internal Security and Secure Record Keeping For Digital Legal Agreements

By Brian Powers on Apr 22, 2015 5:00:56 AM

Secure record keeping is critical to the health of your online business.


What does it mean to be “secure”?

Continue Reading

What is a website "Terms of Use"?

By Brian Powers on Apr 19, 2015 4:48:21 PM

What is a website“Terms of Use”?

Terms of Use are legal terms to which a website user must agree prior to the use of the service provided by a website. Such agreement is used to define the rights of the user and the website owner, protect the interest of the website owner, limit the parties’ legal obligations and indemnify the website owner. Suffice it to say, a good website terms of use acts as the website owner’s insurance against lawsuits.

Continue Reading

4 Ways to Make Your Website Terms of Use Enforceable

By Brian Powers on Apr 16, 2015 5:00:02 AM


If your website terms of use are not enforceable, then what is the point of even having them?


Enforceability relates to how your website legal agreements, such as “Terms of Use” and “Terms of Service”, will stand up in a court of law if challenged. In other words:

Continue Reading

PactSafe is Open for Service

By Brian Powers on Mar 31, 2015 10:36:56 AM

PactSafe is based in Indianapolis, Indiana; which despite the NCAA Final Four arriving in town this weekend, is not the most popular place to be thanks to the actions of some very short sighted people in our state legislature and, of course, our single-term governor Mike Pence. SB101 / RFRA was an ill-conceived piece of unnecessary legislation at best, and at worst it was part of an agenda driven by intolerance - a principle that not a single Hoosier I know adheres to.

I've spent nearly my entire life in Indiana. I left twice for college education, and returned both times to start a family and build multiple business ventures here. I've rarely witnessed acts of discrimination here by businesses, and certainly no more frequently than anywhere else. That's part of why I'm here - and why Pactsafe is here - its a great place to live, with great people, and an awesome place to build a business.

SB101 / RFRA does not represent the people or businesses of Indiana - at least not the ones I know. Its bad for Indiana's people, its reputation and its business community.

PactSafe is opposed to SB101/RFRA and is committed to promoting diversity among our team and our customers. We will never, ever, discriminate against anyone for any reason. Despite this moronic piece of legislation, I'm pretty sure most Indiana businesses feel the same way.

Sincerely,

Brian Powers
CEO, PactSafe, Inc.

Topics: PactSafe News
Continue Reading

Be Careful Changing Your Website Legal Terms

By Brian Powers on Mar 25, 2015 1:29:22 PM

Website legal agreements, such as Term of Use or Terms of Service, typically need to be revised and updated from time to time. Often times, a website operator will simply publish a change to those terms without thinking through the update process. This can lead to disaster - i.e. - to the updated terms being unenforceable. Not good.

Continue Reading

Eric Prugh Joins Indy-based PactSafe, Inc. as Chief Operating Officer

By Brian Powers on Mar 3, 2015 3:00:59 AM

FOR IMMEDIATE RELEASE

Experienced Business Developer Joins Software Startup to Manage Operations, Strategy, Client Support and Marketing

INDIANAPOLIS – March 3, 2015 – Software startup PactSafe, Inc. announced today that former ExactTarget product & consulting leader Eric Prugh has joined the company as Chief Operating Officer. Prugh is now responsible for all customer-facing activity and operations including product strategy, customer support, sales, and marketing. Launched on February 2nd, PactSafe™ is a cloud-based digital contracting platform that manages, tracks, and certifies companies’ digital legal agreements such as their Terms of Use, Terms & Conditions and Privacy Policy.

Continue Reading

Not All Clickwrap Agreements Are Created Equal

By Brian Powers on Feb 18, 2015 4:52:36 PM

Think click wrap agreements are enforceable by just slapping some legal terms into a form? Think again!

We've covered clickwrap best practices on this blog before, and covered lots of cases where good clickwrap agreements have been found enforceable. A recent decision published in Illinois Federal Court illustrates just how tricky it can be to create a clickwrap agreement that will hold up in court (and if it doesn't hold up in court - what good is it?)

Continue Reading

PactSafe Nominated for Two 2015 Techpoint Mira Awards

By Brian Powers on Feb 9, 2015 5:13:58 PM

We are excited and honored to be nominated for not one, but TWO 2015 TechPoint Mira Awards: Tech Innovation of the Year and Tech StartUp of the Year. Sweet!

Topics: PactSafe News
Continue Reading

PactSafe™ Launches Today – New Cloud-based Software Effectively Manages, Tracks, Deploys and Enforces Digital Legal Agreements

By Brian Powers on Feb 2, 2015 4:00:04 AM

FOR IMMEDIATE RELEASE

PactSafe™ Launches Today – New Cloud-based Software Effectively Manages, Tracks, Deploys and Enforces Digital Legal Agreements

INDIANAPOLIS – February 2, 2015 – Officially launching today, PactSafe™ is a new cloud-based contract management application which allows companies and their legal counsel to manage, track, deploy and enforce online legal agreements such as "Terms of Use", "Terms of Service" and "Privacy Policy.” The PactSafe dashboard organizes a company’s website agreements and then ensures the documents are trackable by version, enforceable, and clearly viewable on the company’s website.

Continue Reading

You Really Need to Track Your Website Legal Agreements.

By Brian Powers on Jan 26, 2015 3:24:38 PM

A recent case in Wisconsin Federal Court illustrates perfectly the importance of properly tracking and managing website legal agreements.

Continue Reading

Clickwrap Agreements - More than Just Checking a Box!

By Brian Powers on Jan 2, 2015 8:08:58 PM

Clickwrap agreements have been widely held to be enforceable by many courts. Generally, a clickwrap agreement has website users click a box that states “I Accept” when agreeing to a website’s terms and conditions. In the present case, Moretti v. Hertz, the Plaintiff reserved a Hertz rental car from a Hotwire website. Before completing the reservation on Hotwire, Plaintiff was required to accept Hotwire’s Terms of Use. Plaintiff claimed that he was quoted one price and was later charged nearly double the quoted price after returning the vehicle to Hertz. Plaintiff filed suit in California, but Hertz wanted to enforce a forum-selection clause to transfer the case to Delaware. The primary issues for the court to determine include whether the Plaintiff agreed to a forum-selection clause in the clickwrap agreement and if Hotwire has met its burden of proof that Plaintiff agreed to the forum-selection clause contained in the Terms of Use.

Continue Reading

Don't Bury Links to Your Browsewrap if You Want Them to Be Enforceable.

By Brian Powers on Sep 24, 2014 10:39:37 AM

Once again, a court has held ruled that burying the link to a browsewrap agreement (in this case Terms and Conditions) in the footer of a website is an excellent way to render that browsewrap agreement meaningless and unenforceable. The ruling comes from the United States District Court, Eastern District of California. The website in questions is Job.com, a website for job-seekers and employers. Job.com, as part of its case, tries to enforce the browsewrap Terms and Conditions to assert a breach of contract claim.

Continue Reading

Managing Your Website Legal Agreements - Stop Bugging Your Developers!

By Brian Powers on Aug 20, 2014 10:59:58 AM

Whether you are website operator, a SaaS business, of just your everyday Internet consumer, you know that from time to time those pesky legal agreements that show up on websites (like Terms of Service, Terms of Use, Privacy Policies...etc) change from time to time. Internet businesses also add products, add new domain names, acquire new websites - each of those instances (and more) can give rise to the creation and deployment of even more website legal agreements.

Continue Reading

Inconspicuous Browsewrap Agreement Still Not Binding, but Clickwrap Agreement Upheld

By Brian Powers on Aug 6, 2014 8:45:16 PM

There has been little guidance since the Zappo’s opinion back in 2012 regarding the validity of browsewrap and clickwrap agreements and the elements necessary for these agreements to be upheld. Just recently, however, the Northern District of California decided a class action case between the plaintiffs (Tompkins) and the defendants being a personal genetics company, 23andMe, who filed a motion to compel arbitration. The court held that the customers must go through arbitration because 23andMe’s clickwrap agreement containing the terms of service (which included an arbitration provision) was accepted when the customers created accounts or registered their DNA kits with 23andMe. Additionally, the court found that 23andMe‘s browsewrap terms of service agreement did not bind website visitors or customers who only purchased a DNA kit without creating an account or registering a kit.

Continue Reading

Using a Clickwrap Agreement? You better be tracking the facts too!

By Brian Powers on Jul 13, 2014 10:37:37 AM

One way of forming a contract between a website and its users is the so-called "clickwrap" agreement, in which website users manifest their acceptance of the contract by clicking a button or checking a box that states "I agree" or something similar after being presented an agreement. Clicking on a webpage's clickwrap button after receiving notice of the existence of license terms has been held by some courts to manifest an Internet user's assent to terms governing the use of downloadable intangible software.

Continue Reading

Best Practices for Modifying Website Legal Agreements

By Brian Powers on Jun 11, 2014 11:35:00 PM

Modifications of website legal agreements present some complications to the maxim that modifying a contract requires the consent of all parties to the contract. It has been generally accepted that a contract is not enforceable when one party unilaterally changes the terms of a contract or agreement, unless the other party consents before doing so. A common practice is to specify in a website legal agreement that the website owner may modify the agreement at any time, and that continued use of the site constitutes a user’s acceptance of any modifications to the agreement.

Continue Reading

The Zappos Case - The Enforceability of a Browsewrap Terms of Use

By Brian Powers on Jun 3, 2014 10:37:06 PM

One of the most prominent cases that relates to the enforceability of a browsewrap agreement is the Zappos.com, Inc. customer data security breach case. The Zappos case resulted from hackers who breached the Zappos.com security and were able to the access the personal information of the sites customers who had completed purchases from the website. The security breach exposed names, addresses, and phone numbers of the customers. The customers of Zappos.com then brought a class action lawsuit for damages that were a result from the data breach.

Continue Reading

The General Mills Website Legal Terms - A Look Under The Hood.

By Brian Powers on Apr 23, 2014 4:23:34 PM

Over the past week, General Mills, one of the largest food companies in the US, made a controversial update to its website legal terms that purported to prevent its consumers from suing it (rather requiring them to submit disputes via "informal negotiation" or arbitration). After the NY Times published a series of articles about the change, General Mills pulled the new terms due to concerns and misunderstandings expressed by many consumers. The new website legal terms posted by General Mills supposedly were intended to apply to consumers downloading coupons, “joining its online communities,” participating in sweepstakes and other promotions, and interacting with General Mills in a variety of other ways online. General Mills employed a pop-up box on its home page, stating that use of the site would “require all disputes related to the purchase or use of any General Mills product or service to be resolved through binding arbitration.” [FYI - Companies like to require arbitration as a means for settling disputes as a means of preventing class action lawsuits]

Continue Reading

What is a Clickwrap Agreement?

By Brian Powers on Nov 6, 2013 4:00:43 AM

One way of forming a contract between a website (or more precisely, the owner of the website) and its users is the so-called clickwrap agreement, in which website users manifest their acceptance of the contract by clicking a button or checking a box that states "I agree" (or something similar) after being presented with the website legal agreement. Clickwrap agreements derive their name by analogy to old-school "shrinkwrap" agreements used to license tangible forms of software sold in shrink wrapped packages. Just as breaking the shrinkwrap seal and using the enclosed computer program after encountering notice of the existence of governing license terms has been deemed by some courts to constitute assent to those terms in the context of tangible software, clicking on a webpage's clickwrap button after receiving notice of the existence of license terms has been held by courts to manifest an Internet user's acceptance of those terms.

Continue Reading

Website Legal Agreements - Most Sites are Doing it Wrong

By Brian Powers on Mar 5, 2013 7:18:40 PM

Website Legal Agreements come in lots of forms - Terms of Use, Service Agreements, Disclaimers...and many more. Nearly every website has some form of legal agreement - which means that most site owners, their developers, and their lawyers realize the importance of using the right website legal agreements.

Continue Reading

Are Your Browsewrap Agreements Enforceable?

By Brian Powers on Feb 21, 2013 2:13:34 PM

If your website is like most, your browsewrap agreements are probably NOT enforceable and they most likely are just wasting space on your website.

Continue Reading

Welcome to The PactSafe Blog!

By Brian Powers on Jan 24, 2013 4:03:41 PM

PactSafe is redefining the way website legal agreements are implemented on sites, managed by site owners...and lots more. During our initial development, and continuing on after our launch, we'll be blogging here about lots of stuff, including:

Continue Reading