4 Reasons Your CMS Is Terrible for Hosting Legal Content

Feb 4, 2019 7:01:00 AM

This blog post was originally published October 2015.

4 reasons your cms won't work for legal

Your content management system (or CMS) allows easy updates, quick access to reusable content, blog organization, and many, many features. Whether you use WordPress, Squarespace, Wix, or any of the hundreds of content management systems available, you understand the power behind a great CMS and have come to rely on it for your everyday business needs. 

However, while you've chosen your CMS because for its business benefits, there are some things it can’t do. And these impossibilities put you at risk of legal trouble. 

Your website CMS is designed for two specific teams within your company: your marketing team and your development team. Legal is typically an afterthought as they aren't the ones buying the CMS to begin with. The problem? Lawyers and judges don't care that Legal wasn't a primary buyer, only that your legal content is poorly hosted.

4 reasons your CMS doesn't work for legal content 

Some examples of legal content include:

  • Terms of Use, Terms of Service, or Terms & Conditions
  • Privacy Policies
  • Disclaimers
  • Refund Policies
  • Master Subscription Agreements (MSAs)

Your legal content is necessary to protect your business from unnecessary risk. However, they are only as good as their format and presentation.

Don't just throw your terms on a bespoke landing page. Download our best practice guide to making your contracts smarter now. 

Here are 4 reasons why your CMS is not ideal for hosting legal terms:

  1. Your CMS tracks changes made on your site over time, but legal content is often contained in text files, or other means outside of what your CMS tracks. It’s hard to keep records if records are nowhere to be found!
  2. It is imperative that legal content is disclosed to any and all customers. While your CMS can present legal content, its design and placement is generally difficult to navigate and even find. For example, some obscure tab may lead to another tab that presents a link that says “Website Terms.” Or worse, it might be buried in the footer in a color that matches your site background, which might not make your browsewrap or your clickthrough enforceable.
  3. If your users, employees, or a judge and jury need to track down who signed your legal agreements and when, your CMS will not be able to provide that information.
  4. Integrating other forms is a hassle when using your CMS. Updating form content? Even harder.

How can I fix this?

The way your legal content is published on your website CMS could put you in a world of legal pain. Luckily, there is a way to fix this. 

  1. Implement a solution that is designed specifically to manage and track website legal content
  2. Publish legal content to hosted Legal Centers and clickthrough agreements with automated versioning & best practice design.
  3. Read our guide. Some designs & implementations of your legal pages will open your company up to risk and some won't, and this ebook will help you navigate the design best practices that could keep your company out of serious trouble.

Content management systems are great! Unfortunately, they won’t work for legal content. Solutions that are designed with legal in mind are your best bet.

Get more details in our best practice guide!

Download the guide!

Gizelle Fletcher

Written by Gizelle Fletcher

Gizelle leads the content team at PactSafe. She's driven by content that relays the significance of technology in legal departments and is always look at how consumer behavior influences new technologies.